The Product Makers community invited me to share some thoughts about surveys. To get the best value from a survey, it’s important to be really clear on why you are doing it. In this talk, I encouraged product makers toContinue reading… The Most Crucial Question and the Burning Issue for Product Makers
Category: Presentation
How to look at a form: Boye and Company
It was an honour to be invited back for my second Boye and Company conference call. Previously, I talked about better surveys. This time, we focused on my favourite topic – forms that work. We looked at a selection ofContinue reading… How to look at a form: Boye and Company
Prune and tune your forms – webinar
“Who wants a longer, more horrible form?” That’s the question that I asked at the start of a Lunch and Learn webinar I joined recently. Orok Brooks, UX researcher and instructor, joined the discussion, hosted by Alun Lucas of formsContinue reading… Prune and tune your forms – webinar
Seven steps to a better survey in slides
These slides introduce you to my seven-step survey process in three sessions: Goals and Sample. Surveys that Work Day 1 Rosenfeld (.pptx, 4Mb) Questions, Questionnaire, and Fieldwork. Surveys that Work Day 2 Rosenfeld (.pptx, 2.5Mb) Responses and Reports. Surveys thatContinue reading… Seven steps to a better survey in slides
An app that reads alt-text from pptx
We think that it’s really important to make PowerPoint presentations accessible. And that means: writing alt-text for all the images. The PowerPoint Checker app reads a file in .pptx format, extracts all the alt-text, and gives you a slide-by-slide report on what itContinue reading… An app that reads alt-text from pptx
How to improve the inevitable survey: SDinGov21 workshop
Surveys are still really popular as a research method with colleagues (if not with service designers). These slides are from a workshop at the 2021 Service Design in Government conference on ‘how to improve the survey that is going toContinue reading… How to improve the inevitable survey: SDinGov21 workshop
Thought for the day by Tim Paul: a diagram about forms
On 5th August 2021, Tim Paul (head of interaction design at the UK Government Digital Service) posted a thought for the day on Twitter with a diagram (below) that resonated with a lot of people, including me, so Tim agreedContinue reading… Thought for the day by Tim Paul: a diagram about forms
Surveys that work: a webinar for FocusVision
When FocusVision asked me to do my webinar about the Survey Octopus for their webinar series, I felt honoured and a little nervous. Would my ideas about surveys really be valuable to their audience of market research professionals, many ofContinue reading… Surveys that work: a webinar for FocusVision
How to create a UX presentation for stakeholders
Start by thinking about the needs of the people you’ll be presenting to. For a UX presentation, those people are often from the development team (mostly engineers who will change code, but maybe also content designers and other UX people)Continue reading… How to create a UX presentation for stakeholders
A chat about forms and form builders – xgov
If you’ve tried to code digital forms entirely by hand then you’ll know why we value form builders so much – digital tools that help with the process of getting the right questions into the right order. But even theContinue reading… A chat about forms and form builders – xgov