Accessible design and content that delivers
I offer consultancy and training in making websites easy to use, well-written and effective. I’m particularly interested in creating designs that can be used by people with low digital skills, low literacy, or who have disabilities.
There are free resources on my websites:
- How to design for people who do not read easily: Design to read
- An easy-to-learn process for creating effective web content: Editing that works
Training courses
I currently run training courses in:
- Writing and editing for the web
- Surveys that work
- and other topics in user research and design.
Publications
I’m co-author of a textbook on usability: User interface design and evaluation by Debbie Stone, Caroline Jarrett, Mark Woodroffe and Shailey Minocha.
I’ve contributed chapters to these books:
- Jarrett, C. and Romano Bergstrom, J. (2014) “Forms and Surveys” in Eye tracking in user experience design edited by Romano Bergstrom, J and Schall, A. published by Morgan Kaufmann / Elsevier
- Jarrett, C., Summers, K., and Redish, J. C. (2013) “Design to read: Designing for people who do not read easily” in Rhetorical Accessibility: At the Intersection of Technical Communication and Disability Studies, edited by Lisa Meloncon, Baywood Publishing Company Inc.
- Stirling, V. L. and Jarrett, C. “Open University Case Study” in Tullis, T. and Albert, W. Measuring the User Experience: Collecting, Analyzing, and Presenting Usability Metrics, Morgan Kaufmann/Elsevier
- Jarrett, C. (2012) “UX of Transactions”, in Usability in Government Systems, User Experience Design for Citizens and Public Servants, edited by Buie, E. and Murray, D. Morgan, Kaufmann/Elsevier
Here is a full list of my publications and presentations.