On 5th August 2021, Tim Paul (head of interaction design at the UK Government Digital service) posted a thought for the day on Twitter with this diagram: The diagram resonated with a lot of people, including me, so Tim agreed thatContinue reading… Thought for the day by Tim Paul: a diagram about forms
It was a pleasure to be interviewed about my new book, Surveys That Work, by my publisher Lou Rosenfeld. We chatted for 32 minutes: Rosenfeld Review Podcast: Surveys That Work with Caroline Jarrett. Tune in to hear us talking about:Continue reading… Surveys That Work – the Rosenfeld Review Podcast
It can be a little nerve-wracking when a Select Committee of the UK Parliament takes an interest in our work. On 20th July 2021, I listened with pride as Janet Hughes, Programme Director for the Future Farming and Countryside Programme,Continue reading… Examples of co-design: Janet Hughes gives evidence to a Select Committee
Have you heard that my book is available from Rosenfeld Media? Surveys that work: A practical guide for designing and running better surveys. In the book, you’ll find a seven-step process for designing, running, and reporting on a survey: GoalsContinue reading… Surveys That Work: An excerpt from Chapter 1, Goals
When FocusVision asked me to do my webinar about the Survey Octopus for their webinar series, I felt honoured and a little nervous. Would my ideas about surveys really be valuable to their audience of market research professionals, many ofContinue reading… Surveys that work: a webinar for FocusVision
Some of us find that colleagues or clients think of ‘doing a survey’ as the same as ‘doing some research’ – which may explain why organisations send out so many survey requests. In this webinar, for UXPA International, I introducedContinue reading… Surveys that work: a webinar for UXPA
Hi! You’re reading this, correct? What about someone who has low literacy? What does that actually mean for them? Low literacy means ‘not good at reading’ There’s a lot of low literacy about. One major investigation in the UK discoveredContinue reading… What does low literacy mean in practice?
Janet Six asked me to contribute to an ‘Ask UXMatters’ panel discussion on the topic of how to create presentations for development teams versus executive teams. I shared my thoughts, which focus on how the teams will want to knowContinue reading… Creating presentations for stakeholders: contributing to an article for UXmatters
Back in January 2020, I did a thing we don’t do any more: go to a conference. It was New Adventures 2020 in Nottingham and I chose it for two reasons: Andrew Travers recommended it, and I wanted to hearContinue reading… Live and live differently – an Effortmark poster
Recently, Amy Hupe asked this question on Twitter: Who’s got a really clear and concise explanation of what design systems are, that would make sense to someone who’s never come across one before? We had a good discussion and IContinue reading… What is a design system?