Get my book on better surveys

Surveys that work: A practical guide for designing and running better surveysMy book on surveys is Surveys That Work:  a practical guide for designing and running better surveys.

If you’d like to try before you buy you can read a sample chapter here: Surveys That Work: An excerpt from Chapter 1.

On this website I’ve added additional material, sources and bonus content which I was unable to fit into the book. You can find links to the extra content on the book’s page here: Surveys That Work: the book and extras.

How I can help you to make your surveys more effective

Better surveys start with improving the user experience so you get better response rates and better quality data. I can support you with:

  • identifying whether a survey is the right approach;
  • writing good questions that users can understand and answer;
  • building and designing the questionnaire;
  • testing the survey;
  • turning raw data into valuable insight;
  • tailored staff training courses.

. Read more about the ways in which we can work together:

There are other resources you may find useful

Here are a few starting points I compiled before my book was published:  Best practice in surveys: a round-up.

Or go to the full list of my publications and presentations.