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email: caroline.jarrett@effortmark.co.uk

call: +44(0) 1525 370379

tweet: @cjforms

write:
Effortmark Ltd
16 Heath Rd
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Latest blog posts

“Write good questions for forms” advice in the NHS Digital service manual 23 November 2020
A poster for co-design 12 November 2020
A chat about forms and form builders – xgov 2 October 2020
Hello, co-design community 30 September 2020
Surveys that work: an introduction to using Total Survey Error in practice 22 September 2020

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Retweet on Twitter Caroline Jarrett Retweeted

Mar @MarMurube·

Just finished this round of user interviews and usability testing for @CamdenCouncil's new service to support residents. Here is how we made our test more accessible, so people could take part, despite tests being remote due to COVID-19.

Reply on Twitter 1332684937930166273 Retweet on Twitter 13326849379301662737 Like on Twitter 133268493793016627358 Twitter 1332684937930166273

Caroline Jarrett @cjforms·

A lovely set of principles from @abbott567, @DWPDigital and @htmlandbacon

Maybe a tiny quibble: I see these as design principles. For all design.
“Nothing about us without us”
#accessibility
#govdesign
(Via @claragt)

Craig Abbott@abbott567

I’ve been trying to form some accessibility principles for @DWPDigital; and with the help of @htmlandbacon I think we’ve cracked it.

I wanted them to be digital agnostic, as I think accessibility is often seen as a technology issue rather than about people.

#a11y

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Retweet on Twitter Caroline Jarrett Retweeted

clara greo (teoh) 🌈@claragt·

don't assume you know other people's needs https://twitter.com/abbott567/status/1332616656326156289

Craig Abbott@abbott567

1. Inclusion is better than empathy

It's good to understand how other people might feel, but don’t assume you know their needs. 1 in 3 show unconscious bias towards people who have a disability. Include a diverse group of people and be collaborative when designing services.

Reply on Twitter 1332633032549933056 Retweet on Twitter 13326330325499330563 Like on Twitter 133263303254993305616 Twitter 1332633032549933056

Caroline Jarrett @cjforms·

Today’s garden photo is on a grey mizzly November day. This tiny rhubarb leaf is only 10cm/3in tall.

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Caroline Jarrett @cjforms·

Set aside 4 minutes to enjoy the Twitter content that I needed this afternoon

AK@akilbenjamin

One of the mot beautiful things I've
seen in a long while https://youtu.be/tjREHXg1_sU

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