Get my book on better surveys
My book on surveys – Surveys That Work: a practical guide for designing and running better surveys – is now available from Rosenfeld Media.
On this website I’ve added additional material, sources and bonus content which I was unable to fit into the book. You can find links to the extra content on the book’s page here: Surveys That Work: extras and additions. You can also read a sample chapter here: Surveys That Work: An excerpt from Chapter 1.
There are other resources you may find useful
Here are a few starting points I compiled before my book was published: Best practice in surveys: a round-up.
Or go to the full list of my publications and presentations on surveys.
How I can help you to make your surveys more effective
For more than two decades I have been working with clients to improve their surveys. My clients include government agencies, major corporates and not-for-profits in three continents.
Better surveys start with improving the user experience so you get better response rates and better quality data. I can support you with:
• identifying whether a survey is the right approach;
• writing good questions that users can understand and answer;
• building and designing the questionnaire;
• testing the survey;
• turning raw data into valuable insight.
I also offer training courses in surveys that work.