Get started on better surveys
To get started on surveys, see Best practice in surveys: a round-up.
Or go to the full list of my publications and presentations on surveys.
How I can help you to make your surveys more effective
For more than two decades I have been working with clients to improve their surveys. My clients include government agencies, major corporates and not-for-profits in three continents.
I am currently writing a book on surveys, Surveys That Work, to be published by Rosenfeld Media.
Better surveys start with improving the user experience so you get better response rates and better quality data. I can support you with:
• identifying whether a survey is the right approach;
• writing good questions that users can understand and answer;
• building and designing the questionnaire;
• testing the survey;
• turning raw data into valuable insight.
I also offer training courses in surveys that work.