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Tag: response rate

Do incentives help to improve response rate?

Caroline Jarrett 7 July 2026 8 March 2011
Do incentives help to improve response rate?

Why do people fill in surveys? Did you answer: “Because they’re hoping to win the prize in the draw that’s offered”? No? I thought not. And of course, you’re right, but there is some evidence that guaranteed incentives can work.Continue reading… Do incentives help to improve response rate?

Surveys – what is an acceptable response rate?

Caroline Jarrett 29 June 2026 29 September 2007
Surveys – what is an acceptable response rate?

It’s been a while since I ranted on about response rates on surveys. In that article, I took the view that “2% is a terrible response rate” and had a few reasons why and tips for doing better. Recently, I’veContinue reading… Surveys – what is an acceptable response rate?

Survey response rates? 2% is harder to defend

Caroline Jarrett 29 June 2026 27 June 2005
Survey response rates? 2% is harder to defend

Update in 2026: I wrote this years before I did the research for my own book on surveys. At that time, I thought absolute response rates were important – but now I  understand that the representativeness of the response isContinue reading… Survey response rates? 2% is harder to defend

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Latest Blog Posts

  • Wrong answers only: Workshop at UX Scotland 202616 June 2026
    Why do people lie on forms and surveys and what can we do about that?
  • How to think about error rates and data quality as we head into AI11 May 2026
    Many of us are considering how to include Artificial Intelligence (AI) in the services that we workContinue reading... How to think about error rates and data quality as we head into AI
  • Rosenverse webinar: Measuring error rates to get ready for AI17 February 2026
    Caroline delivers a webinar for Rosenverse 2026 on data quality and error rates, with suggestions and resources for tracking both

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