photo: Kirsty Pitkin https://creativecommons.org/licenses/by/2.0/

I regularly speak about forms, surveys and design topics at academic and professional events. These events range from major international conferences to webinars and interviews, both in-person and online.

My favourite topic to speak about is forms: how to design forms, improve them, and save money by fixing them. Some examples:

I’m also happy to talk about surveys, especially since my book on surveys came out in 2021. For example:

Other topics I speak about are content design , plain language, design systems and accessibility – especially when these topics overlap with forms or surveys, as in this session:

Get in touch

I particularly enjoy collaborating with you and your team to tailor presentations and webinars as closely as possible to the work you’re currently doing.

My speaker biography

“Caroline Jarrett is the forms specialist, helping clients to make forms easier to fill in, using techniques drawn from service design, content design, interaction design and user research.

Recent clients include NHS Digital, NHS England, the UK Government Digital Service, and COMUZI.

Caroline is the author of “Surveys That Work: A Practical Guide for Designing and Running Better Surveys”, and co-author of “Forms That Work: Designing Web Forms for Usability” and “User Interface Design and Evaluation”.