I regularly speak about forms, surveys and design topics at academic and professional events. These events range from major international conferences to webinars and interviews, both in-person and online.
My favourite topic to speak about is forms: how to design forms, improve them, and save money by fixing them. Some examples:
- Prune, tune, postpone, explain: four ways to make shorter, better forms – webinar for Zuko’s Lunch and Learn series
- How to save money by fixing forms – talk at WebExpo 2023
I’m also happy to talk about surveys, especially since my book on surveys came out in 2021. For example:
- Two ways to improve your surveys: the Most Crucial Question and the Burning Issue for the Product Makers community
Other topics I speak about are content design , plain language, design systems and accessibility – especially when these topics overlap with forms or surveys, as in this session:
- Use your plain language skills to improve your survey. Slides and recording of a session for the 8th Biannual Forum on Plain English
Get in touch
I particularly enjoy collaborating with you and your team to tailor presentations and webinars as closely as possible to the work you’re currently doing.
- Read more about me
- See a full list of my publications, including speaking
- Contact me to discuss your event
My speaker biography
“Caroline Jarrett is the forms specialist, helping clients to make forms easier to fill in, using techniques drawn from service design, content design, interaction design and user research.
Recent clients include NHS Digital, NHS England, the UK Government Digital Service, and COMUZI.
Caroline is the author of “Surveys That Work: A Practical Guide for Designing and Running Better Surveys”, and co-author of “Forms That Work: Designing Web Forms for Usability” and “User Interface Design and Evaluation”.