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Category: Surveys

It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Caroline Jarrett 27 June 2022 27 June 2022
It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Karl Pearson, 1857-1936, was a professor of applied mathematics and mechanics. He was one of the major figures in statistics, especially medical statistics. Depressingly, he was also a eugenicist and racist – two things that I regret that I overlookedContinue reading… It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)

Some thoughts on surveys: Boye and Company member conference call

Caroline Jarrett 22 June 2022 22 June 2022
Some thoughts on surveys: Boye and Company member conference call

It was a pleasure to re-connect with Janus Boye after a gap of more than a decade. I last worked with Boye and Company in 2011 when I attended the JBoye conference in Aarhus Denmark to give talks on surveysContinue reading… Some thoughts on surveys: Boye and Company member conference call

Thinking about surveys of patients with Loyal

Caroline Jarrett 16 June 2022 8 June 2022
Thinking about surveys of patients with Loyal

How do we ask people about their experiences of healthcare? That was the theme of a survey studio that I did for Loyal earlier this year. Loyal is a healthcare business in the USA, and I worked with Amira PettusContinue reading… Thinking about surveys of patients with Loyal

Get more insight from smaller surveys by patchworking

Caroline Jarrett 8 April 2022 8 April 2022
Get more insight from smaller surveys by patchworking

There’s a dilemma in the world of surveys: we want to find out lots of things by asking people questions, but they do not want to answer Big Honkin’ Surveys any more. Patchwork is the art of putting small piecesContinue reading… Get more insight from smaller surveys by patchworking

Surveys that work: a 10hr workshop for Rosenfeld Media

Caroline Jarrett 21 March 2022 7 March 2022
Surveys that work: a 10hr workshop for Rosenfeld Media

My publisher Rosenfeld Media invited me to join the Rosenfeld Media online workshops program to teach an intensive 10hr dive into surveys. It was a pleasure to work with participants from the United States, Canada and Germany. In sessions onContinue reading… Surveys that work: a 10hr workshop for Rosenfeld Media

Surveys that work for the Harvard User Research Community

Caroline Jarrett 7 March 2022 19 January 2022
Surveys that work for the Harvard User Research Community

I was delighted to begin this year’s presentations by talking about my book, Surveys That Work, as part of the Brown Bag Book Club series organised by the User Research Center at Harvard University An encouragingly large group of HarvardContinue reading… Surveys that work for the Harvard User Research Community

Why I no longer recommend “How to lie with statistics”

Caroline Jarrett 30 December 2021 4 November 2021
Why I no longer recommend “How to lie with statistics”

How to Lie with Statistics by Darrell Huff is one of the bestselling-ever books about statistics and one I used to recommend. Its bright, readable style seemed to make it an accessible introduction to statistics, including what I believed toContinue reading… Why I no longer recommend “How to lie with statistics”

Measuring satisfaction: a round-up

Caroline Jarrett 23 March 2022 3 November 2021
Measuring satisfaction: a round-up

Measuring satisfaction is the topic that comes up more often than any other when I’m asked about surveys. It’s also one of the more complicated topics when it comes to creating surveys that work. This little post is to directContinue reading… Measuring satisfaction: a round-up

No yes/no questions

Caroline Jarrett 23 March 2022 2 November 2021
No yes/no questions

If you’ve been in a forms studio with me, you’ll be familiar with the moment where I say: “No yes/no”. It’s my shorthand for “Avoid questions that only have two available answers: ‘yes’ and ‘no’. People often struggle with them”.Continue reading… No yes/no questions

Prune, tune, postpone, explain – to improve your questionnaire

Caroline Jarrett 22 December 2021 13 October 2021
Prune, tune, postpone, explain – to improve your questionnaire

What can you do when your draft questionnaire gets too long? I’m suggesting ‘prune, tune, postpone, explain’ – four strategies to cut it down. In my new book, Surveys That Work: a practical guide for designing and running better surveys,Continue reading… Prune, tune, postpone, explain – to improve your questionnaire

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cjforms Caroline Jarrett @cjforms ·
15h

In today’s episode of “Fix the forms, one at a time”, excellent iterative form design from @annaghartley’s child.
Note the inspirational change from first draft question (When will your meeting finish?) to more useful questions (Can I have a biscuit?)
(Via @DeanVipond)

Anna Hartley @annaghartley

Anyone else get messages like this from their child when they are working at home and on a Teams meeting?

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cjforms Caroline Jarrett @cjforms ·
2 Jul

In today's episode of 'Fix the forms, one at a time', I tried to book a hotel using the hotel's online booking service.

The errors included:
1. Boxes with mid-grey background so I could barely read what I typed into them
2. Had to accept their booking conditions ...
(1/7)

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cjforms Caroline Jarrett @cjforms ·
1 Jul

Today I learned that in La Paz, Bolivia, people dressed in zebra costumes help folks to cross the road at zebra crossings 🦓

https://youtu.be/EHPZRHax9CY

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cjforms Caroline Jarrett @cjforms ·
1 Jul

This is one of @Lenniesaurus's best ever

✨Lentil Pentil✨ @Lenniesaurus

Roll up, roll up. 🚨 https://twitter.com/Lenniesaurus/status/1542219042219507713

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Retweet on Twitter Caroline Jarrett Retweeted
amy_hupe Amy Hupe @amy_hupe ·
1 Jul

I’ve written about why we need to change the way we describe bad design patterns - and what to say instead.

Thanks to @candiwrites and @CuriousScutter for making me aware of this issue in the first place.

⚠️ Content warning: racist language

https://bit.ly/3nuC3lt

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