My book on surveys is now available: Surveys that work: A practical guide for designing better surveys.
You can order it from any online retailer but I would be grateful if you choose to buy directly from my publisher, Rosenfeld Media.
The book has a seven-step process
The book takes you through a seven-step process for a survey starting with Goals and ending with Reports.
If you’d like to get a flavour of it, try: Surveys That Work: An excerpt from Chapter 1.
This website has a selection of other free extras: things that I couldn’t fit into the book, slides you can use for your own presentations, and other types of supporting material.
Get a discount or sample copy
If you are an event or book club organiser, an academic who would like a sample copy, or willing to commit to writing a review of the book, then Rosenfeld Media would like to hear from you. (Tip: they’re usually really good about this).
- Tell Rosenfeld Media about an event
- Tell Rosenfeld Media about discussing my book at a book club
- Rosenfeld media support for teaching academics
- Ask Rosenfeld Media for a review copy
Additional material
This is where I’m collecting things that I couldn’t fit into the book.
Chapters
Definitions Chapter: What is a survey? and the Survey Octopus
Chapter 1 Goals: Establish your goals for the survey
Chapter 2 Sample: Decide how many people to ask and how to find them
Chapter 3 Questions: Write and Test the Questions
Chapter 4 Questionnaire: Build and test the questionnaire
Chapter 6 Responses: Turn data into answers
Chapter 7 Reports: Show the results to decision-makers
Chapter 8 The least you can do
Spotlights
These are a collection of notes I made for the relevant sections of the book.
Spotlight A: Four different types of survey
Spotlight B: The Net Promoter Score and Correlation
Spotlight D: Statistical significance
Spotlight F: Questions to ask when you use a survey tool
Spotlight G: Choose your mode – web, paper or something else?
Spotlight H: “On a scale from 1 to 5” – Likert and rating scales
Spotlight I: A good chart is easy to read and honest