A chat about forms and form builders – xgov

Six stages in making a cake, starting with recipes and moving through shopping for ingredients to mixing and baking the form
Making a cake is about more than using a mixer
Idea adapted from participants at a workshop at #UXBristol, July 2019, especially @dframpton, @emmaboulton, @_kylemorris

If you’ve tried to code digital forms entirely by hand then you’ll know why we value form builders so much – digital tools that help with the process of getting the right questions into the right order. But even the best form builder does not guarantee a good form.

In this short talk at the cross-government forms meetup, I talked about the crucial importance of working out which questions you need to ask, and of writing good questions alongside using tools to help us make the forms. Thanks to Venus Bailey for the invitation to speak, and to everyone who made the meeting possible and joined in.