On 5th August 2021, Tim Paul (head of interaction design at the UK Government Digital service) posted a thought for the day on Twitter with this diagram: The diagram resonated with a lot of people, including me, so Tim agreed thatContinue reading… Thought for the day by Tim Paul: a diagram about forms
Tag: forms
“Write good questions for forms” advice in the NHS Digital service manual
Someone asked me about writing good questions for forms. As usual I recommended the NHS Digital service manual page as a favourite resource – and then I thought “have I put that on my website?”. And I hadn’t. So hereContinue reading… “Write good questions for forms” advice in the NHS Digital service manual
A chat about forms and form builders – xgov
If you’ve tried to code digital forms entirely by hand then you’ll know why we value form builders so much – digital tools that help with the process of getting the right questions into the right order. But even theContinue reading… A chat about forms and form builders – xgov
Discussing a topic map for how to design a better form
If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design a better form
How to look at the content in a form
Good forms work across three layers: appearance: are they easy to use and easy to read? conversation: are they easy to understand and easy to answer? relationship: can the user easily get it done and easily move on? I had greatContinue reading… How to look at the content in a form
How to look at a form
Forms – the only non-optional part of most user experiences, but often the part that gets the least attention. My session at the 2016 Industry Conf in Newcastle was an opportunity to lead the audience through the design of typical formsContinue reading… How to look at a form
Design patterns in government – 2016
How can we design at scale? That’s the challenge that I’m working on with Tim Paul at the Government Digital Service. When Tim first started working at GDS, the designers could fit into a room and sharing was easy. Now we’veContinue reading… Design patterns in government – 2016
Creating forms that help voters take action
The Field Guide Series aims to equip local election officials in the US with the information they need to ensure voters are able to vote as they intend. It was a privilege to be involved in this Center for CivicContinue reading… Creating forms that help voters take action
How to look at a form – to learn a lot, quickly
If you look at a form through the eyes of your users then you can learn a lot, very quickly. We tried it recently at a forms studio with Women Who Code London. Don’t look at the form One of theContinue reading… How to look at a form – to learn a lot, quickly
Celebrating inspiring women on Ada Lovelace Day
Women Who Code is the international organisation dedicated to inspiring women to excel in technology careers. I was delighted to be invited to join their London group on Ada Lovelace Day – the annual celebration of a woman widely considered to be the first computer programmer. It gave meContinue reading… Celebrating inspiring women on Ada Lovelace Day