If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design better a form
Tag: forms
How to look at the content in a form
Good forms work across three layers: appearance: are they easy to use and easy to read? conversation: are they easy to understand and easy to answer? relationship: can the user easily get it done and easily move on? I had greatContinue reading… How to look at the content in a form
Design patterns in government – 2016
How can we design at scale? That’s the challenge that I’m working on with Tim Paul at the Government Digital Service. When Tim first started working at GDS, the designers could fit into a room and sharing was easy. Now we’veContinue reading… Design patterns in government – 2016
How to look at a form – to learn a lot, quickly
If you look at a form through the eyes of your users then you can learn a lot, very quickly. We tried it recently at a forms studio with Women Who Code London. Don’t look at the form One of theContinue reading… How to look at a form – to learn a lot, quickly
Celebrating inspiring women on Ada Lovelace Day
Women Who Code is the international organisation dedicated to inspiring women to excel in technology careers. I was delighted to be invited to join their London group on Ada Lovelace Day – the annual celebration of a woman widely considered to be the first computer programmer. It gave meContinue reading… Celebrating inspiring women on Ada Lovelace Day
Form design and usability – an interview in the UX review
“Whose work should you be checking out if you’re interested in better forms?” For me, that’s the most interesting question I was asked in a new interview on forms design and usability for theUXreview because it gave me the opportunity to share a host of linksContinue reading… Form design and usability – an interview in the UX review
Don’t put labels inside text boxes – unless you’re Luke Wroblewski
One of my 2010 columns in UXmatters made it into the UXMatters All-Time Top 25: Don’t Put Hints Inside Text Boxes in Web Forms. That was an unusual article for me because I came straight out and said, “Don’t.” Not “it depends”—Continue reading… Don’t put labels inside text boxes – unless you’re Luke Wroblewski
Do you trust me enough to answer this question? Trust and data quality
Here’s a question for you: what is your social security number? If you’re from the US, you probably thought: “Why should I tell you that?” From elsewhere, you probably thought, “I don’t have one of those. Does it matter?” EitherContinue reading… Do you trust me enough to answer this question? Trust and data quality
To sign or not to sign? Signatures and signing ceremonies
Each year more and more business, leisure and personal transactions move online. Yet the handwritten signature continues to have an almost mystical power in the minds of lawyers, organisations – and many of us who are asked to sign forms. This article, writtenContinue reading… To sign or not to sign? Signatures and signing ceremonies
Basic best practices for buttons
Buttons on websites? Nothing special: just an ordinary everyday element of interaction design. Despite this, it’s rather too easy to find buttons that don’t conform to some basic best practices. Here are my basic best practices for buttons: Make buttons look likeContinue reading… Basic best practices for buttons