It was an honour to be invited back for my second Boye and Company conference call. Previously, I talked about better surveys.
This time, we focused on my favourite topic – forms that work. We looked at a selection of pages from a typical form, this time for paying for a parking ticket, and the three ways in which a form is a good form:
- easy to read and use
- easy to understand and answer, and
- easy to get it done and move on.
Janus has helpfully written up his notes and highlights from the call, together with the links I shared and a full recording of the session: How to look at a form: blogpost by Janus Boye.
You can view the slides from my session below, or download the slides: How to look at a form Boye 22 (.pdf)