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Tag: forms that work

How to look at a form

Jane Matthews 27 November 2019 20 April 2016
How to look at a form

Forms – the only non-optional part of most user experiences, but often the part that gets the least attention. My session at the 2016 Industry Conf in Newcastle was an opportunity to lead the audience through the design of typical formsContinue reading… How to look at a form

Designing e-commerce and checkout forms

Jane Matthews 17 March 2020 29 May 2011
Designing e-commerce and checkout forms

This post originally appeared in 2011 on ‘Forms that Work’ – the companion website for Caroline’s book with Gerry Gaffney Forms that Work: designing web forms for usability.  If you’re selling something on the web, then you’ll inevitably come toContinue reading… Designing e-commerce and checkout forms

Forms design: what matters to users?

Jane Matthews 17 March 2020 16 February 2011
Forms design: what matters to users?

These slides come from a seminar I ran for MSc students at the University of York in February 2011. MSc Seminar on Forms Design from Caroline Jarrett #forms #formsthatwork

The question protocol: how to make sure every form field is necessary

Jane Matthews 3 December 2019 7 June 2010
The question protocol: how to make sure every form field is necessary

What is a question protocol? A question protocol is a tool for finding out which form fields are required. It lists: every question you ask who within your organisation uses the answers to each question what they use them forContinue reading… The question protocol: how to make sure every form field is necessary

Label placement in forms – and other time-consuming controversies

Jane Matthews 20 March 2020 11 April 2010
Label placement in forms – and other time-consuming controversies

A presentation on label placement in forms, for the Technical Communication Summit in Seattle, April 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels above and below fields, how to handle required fields, colons, andContinue reading… Label placement in forms – and other time-consuming controversies

Helping a user choose from a very large list

Jane Matthews 3 December 2019 10 November 2009
Helping a user choose from a very large list

Sometimes it is necessary for users to select a precise entry from a very large list. For example, one client described the need (for compliance purposes) to have users choose an ‘Occupation’ code from a list of almost 1000. SheContinue reading… Helping a user choose from a very large list

Tom Johnson interviews Caroline about her new book, Forms that Work

Jane Matthews 3 December 2019 20 June 2009
Tom Johnson interviews Caroline about her new book, Forms that Work

In this podcast for Tom’s blog, I’d Rather Be Writing, I get to talk about my new book, Forms that Work: Designing Web Forms for Usability,  co-authored with Gerry Gaffney. We discuss  the perceived value users must feel in order to partContinue reading… Tom Johnson interviews Caroline about her new book, Forms that Work

Progressive disclosure: valid or sneaky?

Jane Matthews 3 December 2019 10 June 2009
Progressive disclosure: valid or sneaky?

Gianpiero (@gpiero on Twitter) asked: “What do you feel about progressive disclosure in forms? Valid or sneaky (considering you’re probably hiding a lot of fields)?” I’m a huge fan of progressive disclosure, provided it’s used in an honest way. Let meContinue reading… Progressive disclosure: valid or sneaky?

Designing paper forms

Jane Matthews 4 December 2019 29 January 2009
Designing paper forms

This post was originally posted on Caroline’s Forms That Work website – the companion site to her book with Gerry Gaffney  Forms that work: Designing web forms for usability, Morgan Kaufmann/Elsevier, November 2008. We love working with paper forms, butContinue reading… Designing paper forms

New book published: Forms that Work

Jane Matthews 4 December 2019 17 November 2008
New book published: Forms that Work

Publication day for the book that brings together much of what Gerry Gaffney and I have learned about creating better forms over more than a decade of practice, consultancy, teaching and research. Here is what the publishers Morgan Kaufmann haveContinue reading… New book published: Forms that Work

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cjformsCaroline Jarrett@cjforms·
25 Jan

Today’s flower photo is a lovely bunch that a friend sent me, still looking pretty good two weeks later. I’m especially fond of the unusual dusky pink carnations with hints of green

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cjformsCaroline Jarrett@cjforms·
25 Jan

In today’s episode of “Fix the forms, one at a time”, the best example I’ve seen so far acknowledging the reason for asking for gender.

Looking forward to seeing examples of “gender for our not-yet-updated computer system” in future

(Via @kitation)

Dr J Harrison@drjharrison

UX people - THIS is what is known as a bit of “delight”

From @TripActions - it made what is usually a horrible experience feel so much better - as I was seen and respected!

Inclusion - it’s not that fucking hard people!!

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cjformsCaroline Jarrett@cjforms·
24 Jan

Today’s flower photo had to feature snow. This is a leftover rose that has clung on into the winter.

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Retweet on TwitterCaroline Jarrett Retweeted
sbattrawdenDr Samantha Batt-Rawden 💙@sbattrawden·
23 Jan

I am devastated to hear that migrant NHS staff who have risked their lives during the pandemic to keep us all safe have been DENIED a vaccine due to not having an NHS number. This is completely unacceptable and we won’t stand for it. RT if you agree. https://twitter.com/theda_uk/status/1352953410849533952

Doctors’ Association UK 💙@TheDA_UK

Our letter to @MattHancock today after hearing reports that #NHS staff are being denied the #covidvaccine because they don't have an NHS number.

#ProtectTheFrontline 2

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cjformsCaroline Jarrett@cjforms·
23 Jan

Today’s flower photo is of a couple of choisya blossoms way out of season that I saw on a local walk, illuminated by some unusual winter sun

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