It’s always fun to compare ideas with an expert with a different focus, so I especially enjoyed a chat about surveys with instructional design expert Connie Malamed, The eLearning Coach. We discussed: the difference between a questionnaire and a surveyContinue reading… Creating effective surveys for instructional design: podcast
Blog
Book review: From Solo to Scaled by Natalie Marie Dunbar
If you’re building a user-centred design team, then you need Natalie Marie Dunbar’s book From Solo to Scaled: Building a Sustainable Content Strategy Practice. Of course, if you’re building a content strategy practice – maybe from solo, but also ifContinue reading… Book review: From Solo to Scaled by Natalie Marie Dunbar
How to research components and patterns: common challenges and how to overcome them
This is a joint post by Ignacia Orellana, Amy Hupe, and Caroline Jarrett In our previous joint blog post, we talked about how to share research in design systems. We explained why sharing research matters and what designers and developersContinue reading… How to research components and patterns: common challenges and how to overcome them
Can you say something that SDinGov 2022 needs to hear?
Updated 5th October 2022: we had a great session. Read the report on lightning talks at SDinGOV. I’ve kept this call-out here for context. Have you got something new or different to say to people who design services in government? Continue reading… Can you say something that SDinGov 2022 needs to hear?
Rest it and test it – poster
‘Rest it and test it’ is a poster about writing by me and illustrator Julia Allum. Rest it: leave it alone for a few hours When you’re writing – web, print, whatever – and you care about the outcome, it’sContinue reading… Rest it and test it – poster
Intercom interview on designing surveys that work
It was a pleasure to share my thoughts on surveys themes with Liam Geraghty, of the Intercom podcast. We chatted about: Why catching people in the moment, rather than days later, is the best way to get quick, accurate results.Continue reading… Intercom interview on designing surveys that work
Do not use “reading age” when thinking about adults
Let’s try a thought-experiment. We’re in a park. Three people are playing soccer. One of them, 20, yells “You kick like an 8 year old!” at the other two – but it’s not clear which one. The 4-year old beamsContinue reading… Do not use “reading age” when thinking about adults
Thank you Gerry Gaffney for UXpod
I’ve been an enthusiastic listener to Gerry Gaffney’s podcast, UXpod, and was honoured to be a guest more than once. I was sad when he mentioned that he had decided to stop doing it – but a bit happier whenContinue reading… Thank you Gerry Gaffney for UXpod
It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)
Karl Pearson, 1857-1936, was a professor of applied mathematics and mechanics. He was one of the major figures in statistics, especially medical statistics. Depressingly, he was also a eugenicist and racist – two things that I regret that I overlookedContinue reading… It is OK to stop reading a book (Book review: The Grammar of Science by Karl Pearson)
Some thoughts on surveys: Boye and Company member conference call
It was a pleasure to re-connect with Janus Boye after a gap of more than a decade. I last worked with Boye and Company in 2011 when I attended the JBoye conference in Aarhus Denmark to give talks on surveysContinue reading… Some thoughts on surveys: Boye and Company member conference call