Have you heard that my book is available from Rosenfeld Media? Surveys that work: A practical guide for designing and running better surveys. In the book, you’ll find a seven-step process for designing, running, and reporting on a survey: GoalsContinue reading… Surveys That Work: An excerpt from Chapter 1, Goals
Blog
Surveys that work: a webinar for FocusVision
When FocusVision asked me to do my webinar about the Survey Octopus for their webinar series, I felt honoured and a little nervous. Would my ideas about surveys really be valuable to their audience of market research professionals, many ofContinue reading… Surveys that work: a webinar for FocusVision
Surveys that work: a webinar for UXPA
Some of us find that colleagues or clients think of ‘doing a survey’ as the same as ‘doing some research’ – which may explain why organisations send out so many survey requests. In this webinar, for UXPA International, I introducedContinue reading… Surveys that work: a webinar for UXPA
What does low literacy mean in practice?
Hi! You’re reading this, correct? What about someone who has low literacy? What does that actually mean for them? Low literacy means ‘not good at reading’ There’s a lot of low literacy about. One major investigation in the UK discoveredContinue reading… What does low literacy mean in practice?
Live and live differently – an Effortmark poster
Back in January 2020, I did a thing we don’t do any more: go to a conference. It was New Adventures 2020 in Nottingham and I chose it for two reasons: Andrew Travers recommended it, and I wanted to hearContinue reading… Live and live differently – an Effortmark poster
What is a design system?
Recently, Amy Hupe asked this question on Twitter: Who’s got a really clear and concise explanation of what design systems are, that would make sense to someone who’s never come across one before? We had a good discussion and IContinue reading… What is a design system?
“Write good questions for forms” advice in the NHS Digital service manual
Someone asked me about writing good questions for forms. As usual I recommended the NHS Digital service manual page as a favourite resource – and then I thought “have I put that on my website?”. And I hadn’t. So hereContinue reading… “Write good questions for forms” advice in the NHS Digital service manual
A poster for co-design
What does co-design mean to you? The Effortmark poster for World Usability Day 2020 celebrates some of the things that co-design means to me. At the end of September 2020, I attended the inaugural meeting of a cross-government co-design community.Continue reading… A poster for co-design
A chat about forms and form builders – xgov
If you’ve tried to code digital forms entirely by hand then you’ll know why we value form builders so much – digital tools that help with the process of getting the right questions into the right order. But even theContinue reading… A chat about forms and form builders – xgov
Hello, co-design community
29th September 2020 was a really fun day for me because I attended the first meeting of a co-design community. The idea came from Janet Hughes, Delivery director working on farming and countryside at Defra. It wasn’t entirely a coincidenceContinue reading… Hello, co-design community
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