Skip to content
Effortmark: Better forms and surveys (logo)

Effortmark

Better forms and surveys

Main Navigation

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

Category: Design

Forms, surveys and the need to be brave: UX Insider interview

Caroline Jarrett 11 November 2024 15 March 2017
Forms, surveys and the need to be brave: UX Insider interview

I’ve always really enjoyed reading the ‘UX Insider’ interviews conducted by Damian Rees of experienceux. The one with Tara Land about her work at GDS is a particular favourite. So I felt very honoured when Damian contacted me to allow me toContinue reading… Forms, surveys and the need to be brave: UX Insider interview

“Interfaces include people” at SACon 16

Caroline Jarrett 11 November 2024 21 October 2016
“Interfaces include people” at SACon 16

Interfaces have always been areas of peril in software development. In this presentation to the 2016 O’Reilly Software Architecture Conference in London, I wanted to challenge teams to include interfaces with people – and maybe even with paper – in their notions of whereContinue reading… “Interfaces include people” at SACon 16

Government services are for people, not for the government

Caroline Jarrett 11 November 2024 20 October 2016
Government services are for people, not for the government

During my recent visit to the Czech Republic, Běla Beránková interviewed me on behalf of  Lupa.cz – the country’s internet host. My thanks to Lupa for permission to reproduce the article below, and to Běla for her help with the translation.Continue reading… Government services are for people, not for the government

Honoured by the Cooper Hewitt Smithsonian

Caroline Jarrett 11 November 2024 30 September 2016
Honoured by the Cooper Hewitt Smithsonian

Back in 2012, a Kickstarter launched to create a series of ‘Field Guides for Voter Intent’, some little books to help election officials to create better ballots. Ever since the 2000 ‘Butterfly Ballot’ controversy, this has been a cause I supported soContinue reading… Honoured by the Cooper Hewitt Smithsonian

Designing better public services: LibDesign Conference 2016 Prague

Caroline Jarrett 4 December 2024 2 September 2016
Designing better public services: LibDesign Conference 2016 Prague

To design better public services, we need to unite efforts from inside and outside the public sector – and many roles within it. LibDesign 2016 in Prague Last week in Prague, LibDesign 2016 brought together librarians, web designers, civil servants and academics toContinue reading… Designing better public services: LibDesign Conference 2016 Prague

The next big thing in user experience – putting people first

Caroline Jarrett 29 October 2021 30 July 2016
The next big thing in user experience – putting people first

In the June 2016 edition, UX Matters asked its expert panel what they see as the next big thing in user experience. Here’s my contribution. User experience seems to go in cycles. When I first started working in what we now callContinue reading… The next big thing in user experience – putting people first

Is reading on the web really different?

Caroline Jarrett 11 November 2024 1 July 2016
Is reading on the web really different?

Is reading on a web site really different from reading on paper? The answer is: no, not really. We don’t read every word on the web. But we don’t read every word on paper, either. “Reading on the web isContinue reading… Is reading on the web really different?

How to look at the content in a form, UK cross-government content meetup

Jane Matthews 11 November 2024 30 June 2016
How to look at the content in a form, UK cross-government content meetup

Good forms work across three layers: appearance: are they easy to use and easy to read? conversation: are they easy to understand and easy to answer? relationship: can the user easily get it done and easily move on? I had greatContinue reading… How to look at the content in a form, UK cross-government content meetup

Design patterns for government: a community not a library

Jane Matthews 11 November 2024 3 June 2016
Design patterns for government: a community not a library

The UK government now has several hundred designers working on services for citizens. How do we design at scale? This presentation to UXPA’s 2016 conference in Seattle describes some of methods and tools we are using to collaborate. Design Patterns for GovernmentContinue reading… Design patterns for government: a community not a library

Interfaces include people

Jane Matthews 11 November 2024 5 May 2016
Interfaces include people

Interfaces have always been areas of peril in software development. In this presentation to the Continuous Lifecycle London conference, I argue that If you’re delivering software that has to be used by real people, you need to distinguish between software thatContinue reading… Interfaces include people

Posts pagination

Previous Page 1 … Page 5 Page 6 Page 7 … Page 21 Next

Primary Sidebar

Latest Blog Posts

  • Error rates and data quality – my 2025 topic12 May 2025
    In 2025, I’m focusing on error rates and data quality. My plan is to update this postContinue reading... Error rates and data quality – my 2025 topic
  • Getting forms right: how better words lead to better results3 December 2024
    Content design is crucial for good forms, so I was thrilled when Content Club in London askedContinue reading... Getting forms right: how better words lead to better results
  • Some thoughts about surveys for Olin College of Engineering Students 202420 November 2024
    Would you like a lightning introduction to the errors in Total Survey Error? I was delighted whenContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024

RSS Feed

Footer Menu

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

@ Creative Commons Attribution 4.0 International Public License

Theme by Suri