Skip to content
Effortmark: Better forms and surveys (logo)

Effortmark

Better forms and surveys

Main Navigation

  • Home
  • Forms
  • Surveys
  • Design
  • Blog
  • About
  • Publications
  • Contact

Category: Design

Thank you Gerry Gaffney for UXpod

Caroline Jarrett 30 June 2022 29 June 2022
Thank you Gerry Gaffney for UXpod

I’ve been an enthusiastic listener to Gerry Gaffney’s podcast, UXpod, and was honoured to be a guest more than once. I was sad when he mentioned that he had decided to stop doing it – but a bit happier whenContinue reading… Thank you Gerry Gaffney for UXpod

How to share research in design systems

Caroline Jarrett 1 June 2022 1 June 2022
How to share research in design systems

This post is co-authored by Amy Hupe, Ignacia Orellana, and Caroline Jarrett. “Use this because we said so” is not a convincing strategy for building trust with designers and developers who want to, need to, or are told to, useContinue reading… How to share research in design systems

Use your plain language skills to improve your survey

Caroline Jarrett 20 April 2022 20 April 2022
Use your plain language skills to improve your survey

Plain language skills are vital for surveys.  If people can easily understand your questions, then that will help them to give accurate answers. And plain language specialists are constantly thinking about their audience and its needs – which is vitalContinue reading… Use your plain language skills to improve your survey

All projects (and services) start in the middle

Caroline Jarrett 7 March 2022 17 November 2021
All projects (and services) start in the middle

I’m a big fan of the user-centred agile approach to service delivery that is gradually being adopted by most government departments in the UK, and many other organisations too. I mean – let’s turn those words around. Who would wantContinue reading… All projects (and services) start in the middle

Why plain language and Plain English are different

Caroline Jarrett 11 March 2022 16 November 2021
Why plain language and Plain English are different

When a user says to you “why can’t they write in Plain English?”, that’s a very reasonable request for us to think harder about how we are writing content. What I’m going to discuss here is the difference between “plainContinue reading… Why plain language and Plain English are different

Don’t be afraid of the big long page

Caroline Jarrett 21 December 2021 11 November 2021
Don’t be afraid of the big long page

This post is co-authored by me and Amy Hupe. Long pages of content can seem daunting, so to make them look shorter, designers and developers often reach for things that hide some of the content, such as accordions, tabs, carouselsContinue reading… Don’t be afraid of the big long page

How to prototype a digital form on paper

Caroline Jarrett 23 March 2022 9 November 2021
How to prototype a digital form on paper

Here are three ideas for creating paper prototypes of digital forms. Or any form, really. Print widgets onto stickers Long, long ago – in 1999! – Gerry Gaffney made a paper prototyping kit that is free to download. It’s aContinue reading… How to prototype a digital form on paper

Try a preliminary sift to streamline your card-sorts

Caroline Jarrett 21 December 2021 8 November 2021
Try a preliminary sift to streamline your card-sorts

Here’s my favourite tip for card sorting. I get each participant to first of all put the cards into four categories: Things I definitely need or would do right now Things I have done or needed in the past ThingsContinue reading… Try a preliminary sift to streamline your card-sorts

Sankey’s suggestion and other stories

Caroline Jarrett 23 March 2022 1 November 2021
Sankey’s suggestion and other stories

I want to tell you about my father, John Anthony Sankey PhD CMG. Dad was a staunch Roman Catholic – ‘cradle to grave’ is the phrase. Today, 1st November, is celebrated as ‘All Saints Day’ by Catholics, so seems likeContinue reading… Sankey’s suggestion and other stories

How to edit anything – pro tip

Caroline Jarrett 23 March 2022 29 September 2021
How to edit anything – pro tip

I’ve been doing a lot of editing recently. Here’s how I do it. Think about who will use the thing and for what. Write a temporary heading to each chunk.* Each heading must be a full sentence that summarises theContinue reading… How to edit anything – pro tip

Posts navigation

Page 1 Page 2 … Page 19 Next

Primary Sidebar

Effortmark RSS feed

Paste our RSS feed url into your browser: http://www.effortmark.co.uk/feed

Footer Widgets

Twitter Feed

cjforms Caroline Jarrett @cjforms ·
14h

In today’s episode of “Fix the forms, one at a time”, excellent iterative form design from @annaghartley’s child.
Note the inspirational change from first draft question (When will your meeting finish?) to more useful questions (Can I have a biscuit?)
(Via @DeanVipond)

Anna Hartley @annaghartley

Anyone else get messages like this from their child when they are working at home and on a Teams meeting?

Reply on Twitter 1543535533015572481 Retweet on Twitter 1543535533015572481 Like on Twitter 1543535533015572481 20 Twitter 1543535533015572481
cjforms Caroline Jarrett @cjforms ·
2 Jul

In today's episode of 'Fix the forms, one at a time', I tried to book a hotel using the hotel's online booking service.

The errors included:
1. Boxes with mid-grey background so I could barely read what I typed into them
2. Had to accept their booking conditions ...
(1/7)

Reply on Twitter 1543338716625764352 Retweet on Twitter 1543338716625764352 Like on Twitter 1543338716625764352 7 Twitter 1543338716625764352
cjforms Caroline Jarrett @cjforms ·
1 Jul

Today I learned that in La Paz, Bolivia, people dressed in zebra costumes help folks to cross the road at zebra crossings 🦓

https://youtu.be/EHPZRHax9CY

Reply on Twitter 1542972691593961473 Retweet on Twitter 1542972691593961473 Like on Twitter 1542972691593961473 4 Twitter 1542972691593961473
cjforms Caroline Jarrett @cjforms ·
1 Jul

This is one of @Lenniesaurus's best ever

✨Lentil Pentil✨ @Lenniesaurus

Roll up, roll up. 🚨 https://twitter.com/Lenniesaurus/status/1542219042219507713

Reply on Twitter 1542905887190355971 Retweet on Twitter 1542905887190355971 Like on Twitter 1542905887190355971 1 Twitter 1542905887190355971
Retweet on Twitter Caroline Jarrett Retweeted
amy_hupe Amy Hupe @amy_hupe ·
1 Jul

I’ve written about why we need to change the way we describe bad design patterns - and what to say instead.

Thanks to @candiwrites and @CuriousScutter for making me aware of this issue in the first place.

⚠️ Content warning: racist language

https://bit.ly/3nuC3lt

Reply on Twitter 1542889844573175810 Retweet on Twitter 1542889844573175810 40 Like on Twitter 1542889844573175810 103 Twitter 1542889844573175810
Load More

Footer Menu

  • Home
  • Forms
  • Surveys
  • Design
  • Blog
  • About
  • Publications
  • Contact

@ Creative Commons Attribution 4.0 International Public License

Theme by Suri