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Category: Design

Try a preliminary sift to streamline your card-sorts

Caroline Jarrett 21 December 2021 8 November 2021
Try a preliminary sift to streamline your card-sorts

Here’s my favourite tip for card sorting. I get each participant to first of all put the cards into four categories: Things I definitely need or would do right now Things I have done or needed in the past ThingsContinue reading… Try a preliminary sift to streamline your card-sorts

Sankey’s suggestion and other stories

Caroline Jarrett 23 March 2022 1 November 2021
Sankey’s suggestion and other stories

I want to tell you about my father, John Anthony Sankey PhD CMG. Dad was a staunch Roman Catholic – ‘cradle to grave’ is the phrase. Today, 1st November, is celebrated as ‘All Saints Day’ by Catholics, so seems likeContinue reading… Sankey’s suggestion and other stories

How to edit anything – pro tip

Caroline Jarrett 23 March 2022 29 September 2021
How to edit anything – pro tip

I’ve been doing a lot of editing recently. Here’s how I do it. Think about who will use the thing and for what. Write a temporary heading to each chunk.* Each heading must be a full sentence that summarises theContinue reading… How to edit anything – pro tip

An app that reads alt-text from pptx

Caroline Jarrett 23 March 2022 22 September 2021
An app that reads alt-text from pptx

We think that it’s really important to make PowerPoint presentations accessible. And that means: writing alt-text for all the images. The PowerPoint Checker app reads a file in .pptx format,  extracts all the alt-text, and gives you a slide-by-slide report on what itContinue reading… An app that reads alt-text from pptx

Thought for the day by Tim Paul: a diagram about forms

Caroline Jarrett 23 March 2022 12 August 2021
Thought for the day by Tim Paul: a diagram about forms

On 5th August 2021, Tim Paul (head of interaction design at the UK Government Digital Service) posted a thought for the day on Twitter with this diagram: The diagram resonated with a lot of people, including me, so Tim agreed thatContinue reading… Thought for the day by Tim Paul: a diagram about forms

Examples of co-design: Janet Hughes gives evidence to a Select Committee

Caroline Jarrett 23 March 2022 22 July 2021
Examples of co-design: Janet Hughes gives evidence to a Select Committee

It can be a little nerve-wracking when a Select Committee of the UK Parliament takes an interest in our work. On 20th July 2021, I listened with pride as Janet Hughes, Programme Director for the Future Farming and Countryside Programme,Continue reading… Examples of co-design: Janet Hughes gives evidence to a Select Committee

What does low literacy mean in practice?

Caroline Jarrett 22 December 2021 20 February 2021
What does low literacy mean in practice?

Hi! You’re reading this, correct? What about someone who has low literacy? What does that actually mean for them? Low literacy means ‘not good at reading’ There’s a lot of low literacy about. One major investigation in the UK discoveredContinue reading… What does low literacy mean in practice?

Creating presentations for stakeholders: contributing to an article for UXmatters

Caroline Jarrett 10 August 2022 30 January 2021
Creating presentations for stakeholders: contributing to an article for UXmatters

Janet Six asked me to contribute to an ‘Ask UXMatters’ panel discussion on the topic of how to create presentations for development teams versus executive teams. I shared  my thoughts, which focus on how the teams will want to knowContinue reading… Creating presentations for stakeholders: contributing to an article for UXmatters

Live and live differently – an Effortmark poster

Caroline Jarrett 22 December 2021 2 December 2020
Live and live differently – an Effortmark poster

Back in January 2020, I did a thing we don’t do any more: go to a conference. It was New Adventures 2020 in Nottingham and I chose it for two reasons: Andrew Travers recommended it, and I wanted to hearContinue reading… Live and live differently – an Effortmark poster

What is a design system?

Caroline Jarrett 22 December 2021 1 December 2020
What is a design system?

Recently, Amy Hupe asked this question on Twitter: Who’s got a really clear and concise explanation of what design systems are, that would make sense to someone who’s never come across one before? We had a good discussion and IContinue reading… What is a design system?

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  • How to research components and patterns: common challenges and how to overcome them 9 August 2022
  • Can you say something that SDinGov 2022 needs to hear? 5 August 2022
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  • Do not use “reading age” when thinking about adults 4 July 2022
  • Thank you Gerry Gaffney for UXpod 29 June 2022

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Retweet on Twitter Caroline Jarrett Retweeted
sara_ann_marie Sara Wachter-Boettcher @sara_ann_marie ·
23h

"I don’t believe that work has to be either an all-consuming passion or no more than a paycheck.

There’s nothing feminist about asking women to choose between two shitty options."

I wrote about the end of girlboss, "anti-ambition," and meaning at work. https://medium.com/nice-work-from-active-voice/where-do-we-put-our-ambition-now-71b37ee01869

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cjforms Caroline Jarrett @cjforms ·
23h

So. I was about to remove Twitter feed from my site (access to user-generated online content) to take it out of scope of the Online Safety Bill when the bill was postponed. Now an investigation by @torres126CP, prompted by posts by @webdevlaw, says links have to go too. Gah.

Heather Burns @WebDevLaw

Speechless. No irony intended.

A follower‼️who is a high school student‼️FOI'd DCMS to dig into the #OnlineSafetyBill's impact assessment on every side project - including theirs - deemed collateral damage in the vendetta against Big Tech.

Young people, online, are the best. https://twitter.com/torres126CP/status/1558122692053766144

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cjforms Caroline Jarrett @cjforms ·
12 Aug

In today’s episode of “Fix the forms, one at a time”, @FarrarTamara describes how @NHSDigital is making an important service truly inclusive.
- research with seldom-heard-from people
- recognition that some don’t have a current address
- just as much care for paper option

Tamara Farrar @FarrarTamara

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

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Retweet on Twitter Caroline Jarrett Retweeted
farrartamara Tamara Farrar @farrartamara ·
12 Aug

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

NHS Digital @NHSDigital

'At times, the situations and experiences we heard about were a real life lesson for us to learn from.'

Here's how Senior User Researcher @FarrarTamara worked to ensure seldom heard groups were considered in the design of a new GP registration service.
https://digital.nhs.uk/blog/design-matters/2022/overcoming-barriers-to-gp-registration

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Retweet on Twitter Caroline Jarrett Retweeted
laura_yarrow Laura Yarrow @laura_yarrow ·
12 Aug

For those at the back: you don't need to compare making something "easy to use" with "your mum could use it". It's an outdated, lazy analogy to insinuate women/mums aren't technology literate. I'm a mum. I also have a computer science degree. And so do many, many others #uxdesign

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