Should I use a drop-down? Four steps for choosing form elements on the web

Drop down, radio buttons, check boxes and a type-in box You’re designing a form for the web and you want to make it easy for your form user to choose answers to your questions. There are five HTML form elements available: drop-down box, radio buttons, check boxes, type-in box and hyperlinks. Which one is the most usable?

Sarah Allen Miller and I first delivered this four-step process for choosing the appropriate element to the 48th Society for Technical Communication Conference in Chicago, US.