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Tag: drop-downs

A community, not a library: design patterns for government services

Jane Matthews 19 August 2025 28 October 2015
A community, not a library: design patterns for government services

This workshop at UX New Zealand 2015 was a chance for me to lead a discussion on the design patterns and forms elements we’ve been working on for the UK government website GOV.UK. Looking at our experiences within the UKContinue reading… A community, not a library: design patterns for government services

Helping a user choose from a very large list

Jane Matthews 17 February 2026 10 November 2009
Helping a user choose from a very large list

Sometimes it is necessary for users to select a precise entry from a very large list. For example, one client described the need (for compliance purposes) to have users choose an ‘Occupation’ code from a list of almost 1000. SheContinue reading… Helping a user choose from a very large list

Should I use a drop-down? Four steps for choosing form elements on the web

Caroline Jarrett 9 July 2023 25 October 2001
Should I use a drop-down? Four steps for choosing form elements on the web

No. Don’t use a drop-down. Updated in 2023. Back in 2001, Sarah Allen and I wrote this paper, and I delivered it at the  48th Society for Technical Communication Conference in Chicago, Illinois. We had done plenty of testing ofContinue reading… Should I use a drop-down? Four steps for choosing form elements on the web

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Latest Blog Posts

  • How to think about error rates and data quality as we head into AI11 May 2026
    Many of us are considering how to include Artificial Intelligence (AI) in the services that we workContinue reading... How to think about error rates and data quality as we head into AI
  • Rosenverse webinar: Measuring error rates to get ready for AI17 February 2026
    Caroline delivers a webinar for Rosenverse 2026 on data quality and error rates, with suggestions and resources for tracking both
  • Garbage in, garbage out: Workshop at SDinGOV 202521 October 2025
    My topic for 2025 was ‘error rates and data quality’, and it was a pleasure to runContinue reading... Garbage in, garbage out: Workshop at SDinGOV 2025

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