What do we know about designing really complex forms? When I first started discussing the world of grant applications with Karen Fernandes, Senior Product Manager at Cambridge University, I realised that we we now have plenty of good options forContinue reading… The Phylogenetic Tree in forms design: making forms work for complex applications
Tag: forms design
Discussing a topic map for how to design a better form
If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design a better form
Draft curriculum for ‘How to Design a Form’
Post originally published in 2019; updated in 2022 In March 2019, I was working mostly with the NHS digital standards and redesign team on their advice about patterns. This post: gave the background to the work, explained about the draftContinue reading… Draft curriculum for ‘How to Design a Form’
Forms, surveys and the need to be brave: UX Insider interview
I’ve always really enjoyed reading the ‘UX Insider’ interviews conducted by Damian Rees of experienceux. The one with Tara Land about her work at GDS is a particular favourite. So I felt very honoured when Damian contacted me to allow me toContinue reading… Forms, surveys and the need to be brave: UX Insider interview
How to look at a form, Industryconf 2016
Forms – the only non-optional part of most user experiences, but often the part that gets the least attention. My session at the 2016 Industry Conf in Newcastle was an opportunity to lead the audience through the design of typical formsContinue reading… How to look at a form, Industryconf 2016
Forms workshop for ConCon Manchester 2016
This forms workshop was my first opportunity to contribute to ConCon – a conference for content designers from across government. The differing perspectives of content designers working on GOV.UK and those working within services generated lively discussion during my forms workshop and throughout the conference.Continue reading… Forms workshop for ConCon Manchester 2016
Designing forms that work: UX Australia workshop
Thanks again to the UX people in Melbourne and Sydney who came to our UX Australia workshops on “Designing forms that work”, and to Donna Spencer for organising them. I started us off with an introduction to thinking about forms. FormsContinue reading… Designing forms that work: UX Australia workshop
My new favourite form. Really.
I have a new favourite form: HMRC’s Pay your self-assessment online. Enjoy! But maybe before you do, you’d like a little explanation? OK, I’ll back up a bit and explain. Making better forms isn’t easy I’m a forms specialist –Continue reading… My new favourite form. Really.
Design patterns aren’t just for government – UX Cambridge 2015
When Tim Paul and I did a session on design patterns at the 2015 Service Design in Government conference in London, we expected to get a lively, interested group of UK central and local government people, and we did. We also metContinue reading… Design patterns aren’t just for government – UX Cambridge 2015
No more accordions: how to choose a form structure
Government forms are usually complex, asking a huge number of questions.What is the best way to group questions to make completing them as easy as possible for people? This blog post for Government Digital Service considers what we’ve learned about form structure fromContinue reading… No more accordions: how to choose a form structure