The UXPodcast team, Per Axbom and James Royal-Lawson, invited me to chat with them about forms and surveys. It was fun to reflect on recent conferences and how I got started in forms. UXPodcast on forms and surveys Transcript ofContinue reading… UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson
Category: Surveys
Looking forward to UXPA 2014
Ahead of UXPA 2014, the Futureheads UX team interviewed me about the sessions I’m running at the conference, and what else I’m looking forward to. On Monday 21 July I’m running an evening tutorial in ‘Surveys in User Experience’. I’m looking forwardContinue reading… Looking forward to UXPA 2014
Lessons from Lisbon in accessible design
One reason I argue so strongly for designing in accessibility for people with special needs is that accessible design is also good design. Watching people explore a model of Lisbon’s Belem Tower – provided for people with visual impairments – wasContinue reading… Lessons from Lisbon in accessible design
An unanswerable survey invitation
“Choose a single question and get it in front of some users” – that’s what I wrote myself in my aims for the survey book I’m currently writing. Evernote recently sent me an email that corresponds to that advice. TheContinue reading… An unanswerable survey invitation
A deep dive into questions
How to ask better questions, and how to assess user experience using surveys, were the themes of the workshop I ran for UXLX – the 2014 User Experience conference held in Lisbon. We focused first on the four key areas for improving survey questions:Continue reading… A deep dive into questions
Eye Tracking in User Experience Design
Eye tracking can be a valuable tool in understanding how users are interacting with forms and surveys – in order to improve them. It’s a topic I’ve presented on many times, such as in this presentation on Visual Forms to the UKContinue reading… Eye Tracking in User Experience Design
The design of survey forms at GOR 2014
Where does a form end and a survey begin? That was my challenge when I was invited lead a half-day workshop on forms design at the General Online Research conference 2014 in Cologne, Germany. The group included survey methodologists fromContinue reading… The design of survey forms at GOR 2014
How to find out about the usability of your website using a survey
My starting point for a workshop I led at UX Cambridge 2012 was being asked whether a usability test can use only a questionnaire with no observation? This presentation – How to find out about the usability of your website using aContinue reading… How to find out about the usability of your website using a survey
Do you trust me enough to answer this question? Trust and data quality
Here’s a question for you: what is your social security number? If you’re from the US, you probably thought: “Why should I tell you that?” From elsewhere, you probably thought, “I don’t have one of those. Does it matter?” EitherContinue reading… Do you trust me enough to answer this question? Trust and data quality
Better UX surveys for UCD2012
UCD2012 – the User Centred Design Conference in London – was an initiative organised by the Computer Society Interaction Group (BCS), British Interactive Media Association (BIMA), the Institute of Ergonomics and Human Factors (IEHF), Interaction Design Association (IxDA) and the UserContinue reading… Better UX surveys for UCD2012