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Tag: usability

Useful, usable and used – your new look council website

Jane Matthews 30 July 2026 25 July 2006
Useful, usable and used – your new look council website

Question: where do you go to find 225 local government officials, all talking about usability? Answer: the recent Headstar/Socitm event: Building the perfect council website. So what is Headstar / Socitm? Headstar is a pioneering e-publisher. If you’re into e-governmentContinue reading… Useful, usable and used – your new look council website

How to look at a form in a hurry, UPA 2006

Caroline Jarrett 30 July 2026 23 June 2006
How to look at a form in a hurry, UPA 2006

Anyone who has heard or read more than one of my presentations will be familiar with my mantra: ‘test, test and test again’. It’s the only way to find our whether something really is usable, and yet we’re sometimes putContinue reading… How to look at a form in a hurry, UPA 2006

Ticket, please? Thoughts on visibility of system status

Jane Matthews 30 July 2026 27 October 2005
Ticket, please? Thoughts on visibility of system status

We open with a story that’s a touch complicated. Hang in here with me, the usability point will come through in the end. My husband loves his railways. He’s mostly into railways as they actually are today, as a practicalContinue reading… Ticket, please? Thoughts on visibility of system status

User Interface Design and Evaluation: Open University textbook

Caroline Jarrett 11 August 2026 25 April 2005
User Interface Design and Evaluation: Open University textbook

User Interface Design and Evaluation is published to positive reviews

We need to include people with disabilities in our designs

Caroline Jarrett 11 August 2026 30 January 2005
We need to include people with disabilities in our designs

Some suggestions for finding participants with disabilities to include in our usability testing

Books on usability? … not one in a thousand

Jane Matthews 11 August 2026 2 January 2005
Books on usability? … not one in a thousand

In 2005 Caroline Jarrett can’t find a single book about usability in a large bookstore with a huge computer section

Hooray, I’m Doing the Forms!

Caroline Jarrett 11 August 2026 12 December 2004
Hooray, I’m Doing the Forms!

Creating good forms involves good design and a clear conversation with your users, argues Caroline Jarrett

Not beyond usability – just nearby

Jane Matthews 11 August 2026 29 November 2004
Not beyond usability – just nearby

Caroline Jarrett reflects on the many important factors in usability and satisfaction

Making a better web form

Jane Matthews 11 August 2026 25 November 2004
Making a better web form

Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested –  layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form

A farewell to pop-ups

Caroline Jarrett 12 August 2026 3 May 2004
A farewell to pop-ups

Comment added in 2022: These days we use the term ‘modal’ instead of ‘pop-up’ and I don’t see as much discussion of pop-up blockers. Otherwise, I think this is still accurate. CJ.   Do you remember the olden days onContinue reading… A farewell to pop-ups

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