“Very short sessions on usability testing could be bad for the profession”. It was another of those discussions that I have from time to time, where I know that we’re not going to reach an agreement but I’m trying toContinue reading… It’s time to make a bigger pond
A few years ago, Jakob Nielsen got a lot of attention with his “Flash: 99% bad” alertbox. At the time, I thought that it was a bit extreme. Why not allow ad agencies, graphic designers and movie sites to indulgeContinue reading… Flash is 99% good (for the right audience)
The other day I was trying to persuade someone to kill off a paragraph of the purest, most incomprehensible gobbledegook. Although she agreed that there was no merit in the paragraph, she rejected my suggestion with that depressing but commonContinue reading… “We’ll never get this past legal”
The other day I was in a project feedback meeting. I caught myself using the phrase ‘non-negotiable recommendations’. Now obviously a recommendation is something for consideration and is therefore intrinsically negotiable. So why did everyone nod in agreement at theContinue reading… Fuzzy recommendations – being definite without being dogmatic
I am a usability consultant and I believe, and find in practice, that usability evaluation is the best way to find out whether a document works for its users. However, I have frequently been in a position where my clientsContinue reading… Market Research or Usability Evaluation?