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Tag: usability

It’s time to make a bigger pond

Jane Matthews 12 December 2019 28 February 2004
It’s time to make a bigger pond

“Very short sessions on usability testing could be bad for the profession”. It was another of those discussions that I have from time to time, where I know that we’re not going to reach an agreement but I’m trying toContinue reading… It’s time to make a bigger pond

Flash is 99% good (for the right audience)

Jane Matthews 12 December 2019 30 November 2003
Flash is 99% good (for the right audience)

A few years ago, Jakob Nielsen got a lot of attention with his “Flash: 99% bad” alertbox.  At the time, I thought that it was a bit extreme. Why not allow ad agencies, graphic designers and movie sites to indulgeContinue reading… Flash is 99% good (for the right audience)

“We’ll never get this past legal”

Jane Matthews 12 December 2019 29 July 2003
“We’ll never get this past legal”

The other day I was trying to persuade someone to kill off a paragraph of the purest, most incomprehensible gobbledegook. Although she agreed that there was no merit in the paragraph, she rejected my suggestion with that depressing but commonContinue reading… “We’ll never get this past legal”

Fuzzy recommendations – being definite without being dogmatic

Jane Matthews 24 March 2020 7 May 2003
Fuzzy recommendations – being definite without being dogmatic

The other day I was in a project feedback meeting. I caught myself using the phrase ‘non-negotiable recommendations’. Now obviously a recommendation is something for consideration and is therefore intrinsically negotiable. So why did everyone nod in agreement at theContinue reading… Fuzzy recommendations – being definite without being dogmatic

Market Research or Usability Evaluation?

Caroline Jarrett 12 December 2019 15 July 2000
Market Research or Usability Evaluation?

I am a usability consultant and I believe, and find in practice, that usability evaluation is the best way to find out whether a document works for its users. However, I have frequently been in a position where my clientsContinue reading… Market Research or Usability Evaluation?

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Retweet on Twitter Caroline Jarrett Retweeted
sara_ann_marie Sara Wachter-Boettcher @sara_ann_marie ·
21h

"I don’t believe that work has to be either an all-consuming passion or no more than a paycheck.

There’s nothing feminist about asking women to choose between two shitty options."

I wrote about the end of girlboss, "anti-ambition," and meaning at work. https://medium.com/nice-work-from-active-voice/where-do-we-put-our-ambition-now-71b37ee01869

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cjforms Caroline Jarrett @cjforms ·
21h

So. I was about to remove Twitter feed from my site (access to user-generated online content) to take it out of scope of the Online Safety Bill when the bill was postponed. Now an investigation by @torres126CP, prompted by posts by @webdevlaw, says links have to go too. Gah.

Heather Burns @WebDevLaw

Speechless. No irony intended.

A follower‼️who is a high school student‼️FOI'd DCMS to dig into the #OnlineSafetyBill's impact assessment on every side project - including theirs - deemed collateral damage in the vendetta against Big Tech.

Young people, online, are the best. https://twitter.com/torres126CP/status/1558122692053766144

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cjforms Caroline Jarrett @cjforms ·
24h

In today’s episode of “Fix the forms, one at a time”, @FarrarTamara describes how @NHSDigital is making an important service truly inclusive.
- research with seldom-heard-from people
- recognition that some don’t have a current address
- just as much care for paper option

Tamara Farrar @FarrarTamara

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

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Retweet on Twitter Caroline Jarrett Retweeted
farrartamara Tamara Farrar @farrartamara ·
12 Aug

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

NHS Digital @NHSDigital

'At times, the situations and experiences we heard about were a real life lesson for us to learn from.'

Here's how Senior User Researcher @FarrarTamara worked to ensure seldom heard groups were considered in the design of a new GP registration service.
https://digital.nhs.uk/blog/design-matters/2022/overcoming-barriers-to-gp-registration

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Retweet on Twitter Caroline Jarrett Retweeted
laura_yarrow Laura Yarrow @laura_yarrow ·
12 Aug

For those at the back: you don't need to compare making something "easy to use" with "your mum could use it". It's an outdated, lazy analogy to insinuate women/mums aren't technology literate. I'm a mum. I also have a computer science degree. And so do many, many others #uxdesign

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