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Tag: three layer model of forms

What is a service designer? Thoughts from SDinGOV22

Caroline Jarrett 2 November 2022 1 November 2022
What is a service designer? Thoughts from SDinGOV22

“But what IS a service designer?”‘ Clara Greo (@claragt) provided the inspiration for my session at the 2022 Service Design in Government conference (#SDinGov). Clara is an expert service designer herself, and teaches service designers. So if she felt aContinue reading… What is a service designer? Thoughts from SDinGOV22

The art of writing very little: how to improve your forms

Caroline Jarrett 9 August 2023 17 March 2012
The art of writing very little: how to improve your forms

Guest post by Gerry Gaffney, co-author with Caroline Jarrett of Forms That Work: designing web forms for usability. Technical communicators are familiar with the challenges of communicating with audiences who are reluctant to read. Clearly written, thoughtfully designed, well-formatted text isContinue reading… The art of writing very little: how to improve your forms

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Latest Blog Posts

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    What is life like when you’re young, female, and disabled? Lucy Webster is a journalist who isContinue reading... Book review: The View From Down Here by Lucy Webster
  • Some thoughts about surveys – talk for students at Olin College of Engineering15 November 2023
    It was such a pleasure to spend time with students at Olin College, and their tutor SarahContinue reading... Some thoughts about surveys – talk for students at Olin College of Engineering
  • The Phylogenetic Tree in forms design: making forms work for complex applications27 September 2023
    What do we know about designing really complex forms? When I first started discussing the world ofContinue reading... The Phylogenetic Tree in forms design: making forms work for complex applications

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