What information do visitors search for? What are “good” search results? What are the differences between internal search and external? How do users interact with the Google results page? And what does all of this mean for website design? ReportingContinue reading… Search is now normal behaviour – what do we do about that?
If you are developing a complex website whose users will come to it to carry out complex tasks then you’re likely to want to use a range of data to support your decision-making. This was the situation when I wasContinue reading… Using measurements to develop complex websites