Anyone who has heard or read more than one of my presentations will be familiar with my mantra: ‘test, test and test again’. It’s the only way to find our whether something really is usable, and yet we’re sometimes putContinue reading… How to look at a form in a hurry
Tag: forms that work
Colons at the end of labels?
It’s been a long month – lots to do, lots to think about. And what, in the whole wide world, am I going to thrill you with this month? Well, my dear and loyal readers: it’s forms again. That’s whatContinue reading… Colons at the end of labels?
Two-column forms are best avoided
A concerned designer wrote to me: ‘Our forms are laid out in a single vertical column. A new project manager is pushing to get the forms for a new product to ‘look different from other products’ by requesting a twoContinue reading… Two-column forms are best avoided
Registration Forms – what to do if you can’t avoid them
The sad thing about registration forms is that users hate them. Stick a form in front of them and they leave your site, they lie, or if they are really web-savvy they use a privacy protection service such as Bugmenot.Continue reading… Registration Forms – what to do if you can’t avoid them
Matters of life and death: an investigation of “living wills” and other advance directives
Looking for a living will Earlier this year, we learned of the bitter legal battles over Terri Schiavo. The case centered on the different interpretations of her wishes by her husband and parents. Like Terri, I have no “living will.”Continue reading… Matters of life and death: an investigation of “living wills” and other advance directives
“Easy Read” and writing for people with learning disabilities
For a long while now, I’ve been worrying about how to design forms for people with learning disabilities. It’s not been a pressing problem because frankly, a lot of the forms that I work with don’t even work for peopleContinue reading… “Easy Read” and writing for people with learning disabilities
Hooray, I’m Doing the Forms!
Here’s a little secret that I’d like to share with you: most people just aren’t all that thrilled by forms. They don’t like filling them in, they don’t like thinking about them, and they certainly don’t like the idea ofContinue reading… Hooray, I’m Doing the Forms!
Making a better web form
Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested – layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form
Five factors for choosing forms software
At any time there are dozens of forms products on the market so how do you choose the right option for physically creating your form? In this paper for the Business Forms Management Association Symposium, I explore five areas you need toContinue reading… Five factors for choosing forms software
Making web forms easy to fill in
Introduction and definitions What is a form? BFMA has its own definition, but for this tutorial I am going to propose one that looks at a form from the point of view of the person who fills it in –Continue reading… Making web forms easy to fill in