More advice on creating better forms

This list of posts and articles on better forms is organised around the themes that may form part of a topic map. See the post on creating a topic map: Discussing a topic map for how to design better a form

1. Get the questions

2. Write the questions/write good questions

3. Do usability testing

4. Follow these principles

  • Do the hard work to make it simple
  • For  discussion of some general form design principles see Designing forms that work  and Hooray, I’m doing the forms. This post, UX of transactions, has a wide-ranging discussions on making forms useful and usable.
  • Make it easy for users to do the right thing. This is an early but still relevant explanation of the three-layer model and what it means in practice: Making web forms easy to fill in 
  • If you don’t know what you’ll do with the answer, don’t ask the question
  • Make use of information that you already have