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Designing usable online forms

Jane Matthews 3 December 2019 13 July 2010

Designing usable online forms was a discussion group I led at ‘Building the Perfect Council Website’,  a Headstar and Socitm Better Connected conference.

Designing usable online forms BCPW10 from Caroline Jarrett
#forms #formsthatwork

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cjformsCaroline Jarrett@cjforms·
9h

Typical phone call to a hospital:
Me to operator: I need to speak to consultant Mr (consultant on patient's discharge letter)
Operator: He doesn't have a secretary
[prolonged negotiation and many more calls to get to anyone useful]
Dozens of calls like this in the last month.

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cjformsCaroline Jarrett@cjforms·
24h

Today’s flower photo. Only one of the runner bean seeds I planted near the trellis decided to sprout. So far the plant is doing well.

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cjformsCaroline Jarrett@cjforms·
27 Jul

Today’s flower photo is from a longer-than-usual local walk. This insect was enjoying these pretty flowers on a canal side plant, identified by a plant app as “Marsh woundwort - stachys palustris”.

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Retweet on TwitterCaroline Jarrett Retweeted
EZNK_EZENKA@EZNK_·
27 Jul

Summer's a good time for a few light reads. Our most thumbed books for user research are @steveportigal's books on interviews, and @cjforms books on forms and surveys.
What's yours?

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cjformsCaroline Jarrett@cjforms·
27 Jul

Looking for a content design contract? I’m helping a terrific team to find someone for 6 months. Work that matters. Please DM or contact me.
(RTs appreciated. I’m not a recruiter, I’m helping a personal friend. UK, remote)

Caroline Jarrett@cjforms

Are you a content designer based in the UK looking to work on something that really matters? I'm sort-of helping to fill a 6-month contract. Top team, great work. DM me or email me. Contact details: https://www.effortmark.co.uk/contact/

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