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Category: Surveys

Survey book of the month – Through the language glass: why the world looks different in other languages

Jane Matthews 28 June 2023 5 December 2011
Survey book of the month – Through the language glass: why the world looks different in other languages

Many of us will be doing a lot of gift-giving this month, so I’ve chosen a book that would be just right for someone who enjoys something thought-provoking and a bit out of the usual: Through the language glass: why theContinue reading… Survey book of the month – Through the language glass: why the world looks different in other languages

How to do a survey in six steps

Jane Matthews 21 November 2019 28 November 2011
How to do a survey in six steps

Question: What’s the difference between a questionnaire and a survey? Answer: A questionnaire is a series of questions and answers on a topic; a survey is the overall process of obtaining useful information using a questionnaire. Question: OK then, whatContinue reading… How to do a survey in six steps

Surveys in practice and theory, J Boye 2011

Caroline Jarrett 28 June 2023 8 November 2011
Surveys in practice and theory, J Boye 2011

At the 2011 J.Boye conference in Aarhus Denmark, I had the opportunity to run a workshop on surveys. We focused mainly on the practicalities of  better surveys: how to write better questions and how to run a good survey process from startContinue reading… Surveys in practice and theory, J Boye 2011

What is a confidence interval and why would you want one?

Jane Matthews 2 November 2021 7 November 2011
What is a confidence interval and why would you want one?

What is a confidence interval? I wanted to know that recently and turned to one of my favourite books: Measuring the User Experience, by Tom Tullis and Bill Albert. And here’s what they say: “Confidence intervals are extremely valuable forContinue reading… What is a confidence interval and why would you want one?

Book Review: Questions and answers in attitude surveys

Caroline Jarrett 11 April 2025 1 November 2011
Book Review: Questions and answers in attitude surveys

Which is better: an open question or a closed one? Should you include a “don’t know” option in your closed questions? Is there a “right” order for asking questions? If topics like these concern you, then you’ll want to readContinue reading… Book Review: Questions and answers in attitude surveys

Introduction to usability testing for survey research

Jane Matthews 25 November 2019 17 October 2011
Introduction to usability testing for survey research

It’s always fascinating to encounter a profession with overlapping interests to our own in UX. The one I’ve been learning this year is survey methodology, and was delighted to find out that they’re really into UX as well. The shortContinue reading… Introduction to usability testing for survey research

Usability testing for survey research

Jane Matthews 17 March 2020 8 October 2011
Usability testing for survey research

It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research

Review: Looking back: a century of Dutch statistics

Jane Matthews 25 November 2019 31 August 2011
Review: Looking back: a century of Dutch statistics

If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a .pdf download, or you can pay a smallContinue reading… Review: Looking back: a century of Dutch statistics

Does your survey need a prenotice?

Jane Matthews 16 February 2021 24 August 2011
Does your survey need a prenotice?

Do you enjoy hunting around on the web for surveys to fill in? I do, but that’s because I’m researching a book on Surveys That Work and I believe that it’s rather unusual behaviour. Most people need to be askedContinue reading… Does your survey need a prenotice?

Better survey invitations and reminders

Jane Matthews 25 November 2019 15 August 2011
Better survey invitations and reminders

Question: What’s the difference between a survey and a questionnaire? Answer: A survey is a process; a questionnaire is the series of questions and answers in the middle of that process. It’s easy to focus on the questionnaire to theContinue reading… Better survey invitations and reminders

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