Is it better to use sentence case or title case in forms? If you think “surely there are more important forms questions than that one” then you are right. Never once, in all my many years of watching people fillContinue reading… Sentence case or title case in forms?
Category: Forms
No yes/no questions
If you’ve been in a forms studio with me, you’ll be familiar with the moment where I say: “No yes/no”. It’s my shorthand for “Avoid questions that only have two available answers: ‘yes’ and ‘no’. People often struggle with them”.Continue reading… No yes/no questions
Thought for the day by Tim Paul: a diagram about forms
On 5th August 2021, Tim Paul (head of interaction design at the UK Government Digital Service) posted a thought for the day on Twitter with a diagram (below) that resonated with a lot of people, including me, so Tim agreedContinue reading… Thought for the day by Tim Paul: a diagram about forms
What is a design system?
Recently, Amy Hupe asked this question on Twitter: Who’s got a really clear and concise explanation of what design systems are, that would make sense to someone who’s never come across one before? We had a good discussion and IContinue reading… What is a design system?
“Write good questions for forms” advice in the NHS Digital service manual
Someone asked me about writing good questions for forms. As usual I recommended the NHS Digital service manual page as a favourite resource – and then I thought “have I put that on my website?” And I hadn’t. So hereContinue reading… “Write good questions for forms” advice in the NHS Digital service manual
A chat about forms and form builders – xgov
If you’ve tried to code digital forms entirely by hand then you’ll know why we value form builders so much – digital tools that help with the process of getting the right questions into the right order. But even theContinue reading… A chat about forms and form builders – xgov
Five ways to choose which form to fix
It was all going so well. I was running a forms workshop and we’d found lots of things to think about in the selected form. Then one participant said, sadly: “But we’ve got hundreds of forms like this”. Which ledContinue reading… Five ways to choose which form to fix
Answering surveys and talking about forms on UX Podcast
I was delighted that the team at UX Podcast chose an episode with me to rebroadcast in August 2020. UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson Originally made in 2014, Per, James and I discuss aContinue reading… Answering surveys and talking about forms on UX Podcast
Discussing a topic map for how to design a better form
If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design a better form
Draft curriculum for ‘How to Design a Form’
Post originally published in 2019; updated in 2022 In March 2019, I was working mostly with the NHS digital standards and redesign team on their advice about patterns. This post: gave the background to the work, explained about the draftContinue reading… Draft curriculum for ‘How to Design a Form’