This presentation, co-authored with Whitney Quesenbery, Ian Roddis, Viki Stirling and Sarah Allen, was delivered at UPA 2008 – The Many Faces of User Experience June 16-20, 2008, Baltimore, Maryland, USA Exploring the way search affects usability of a siteContinue reading… Search is now normal behaviour. What do we do about that?
Tag: user research
When more data really isn’t the issue
No matter how big a fan of user testing you are, sometimes it’s not more data but action that’s needed. Caroline Jarrett makes the case for knowing how to strike the balance.
Useful, usable and used – your new look council website
Question: where do you go to find 225 local government officials, all talking about usability? Answer: the recent Headstar/Socitm event: Building the perfect council website. So what is Headstar / Socitm? Headstar is a pioneering e-publisher. If you’re into e-governmentContinue reading… Useful, usable and used – your new look council website
Teaching beginners to find usability problems
Although it’s pretty easy to get students to perform competently as facilitators in usability tests, it seems to be a lot harder to get them to analyse the data that they gather in the tests. I heard about this atContinue reading… Teaching beginners to find usability problems
Designing comparative evaluations
It was one of those calls that is simultaneously good news and bad news. “We’d like you to do an evaluation for us. We have two designs here and we want to know which one is better”. The good news:Continue reading… Designing comparative evaluations