Zoe McClatchey is a designer with NHS Digital. We have worked together during her current placement. I was impressed by her user research skills, so I was delighted when she agreed to let me republish her reflections on her userContinue reading… Six things I learned in six months as a user researcher – Zoe McClatchey
Tag: user research
Getting value from user research
What are your favourite ways to learn about your users? was the topic in the August Ask UXMatters column. It was an opportunity for me to point out “there is value in learning about users only if our colleagues canContinue reading… Getting value from user research
Usability testing for survey research
It was a pleasure to prepare a seminar with Emily Geisen for the SAPOR conference in Raleigh, North Carolina – comparing her experience of usability testing of surveys with my own of usability testing in general. Our workshop slides are now available:Continue reading… Usability testing for survey research