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Category: Presentation

Label placement in forms – and other time-consuming controversies

Jane Matthews 20 March 2020 11 April 2010
Label placement in forms – and other time-consuming controversies

A presentation on label placement in forms, for the Technical Communication Summit in Seattle, April 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels above and below fields, how to handle required fields, colons, andContinue reading… Label placement in forms – and other time-consuming controversies

Designing forms for technical specialists

Caroline Jarrett 3 December 2019 11 February 2010
Designing forms for technical specialists

I had the opportunity to give a talk on forms at the EBI, part of the European Molecular Biology Laboratory (EMBL) – “EBI provides freely available data from life science experiments, performs basic research in computational biology and offers anContinue reading… Designing forms for technical specialists

Using measurements to develop complex websites

Jane Matthews 3 December 2019 31 July 2009
Using measurements to develop complex websites

If you are developing a complex website whose users will come to it to carry out complex tasks then you’re likely to want to use a range of data to support your decision-making. This was the situation when I wasContinue reading… Using measurements to develop complex websites

Usable forms

Jane Matthews 20 March 2020 28 July 2009
Usable forms

How can we design forms that are easier to read? In this presentation to the Media Trust I highlighted problems in both the ‘conversation’ and ‘appearance’ of some typical forms – and shared tips for improving the experience of users.Continue reading… Usable forms

Why we need a ‘qualification brain’

Jane Matthews 20 March 2020 23 July 2009
Why we need a ‘qualification brain’

Why we need a ‘qualification brain’: from product catalogue to dominant narrative – enabling web-enquirers to understand and navigate through a flexible but complex curriculum This paper for the 23rd ICDE World Conference on Open Learning and Distance Education, Maastricht,Continue reading… Why we need a ‘qualification brain’

Where to place labels in forms

Jane Matthews 4 December 2019 25 February 2009
Where to place labels in forms

Eye-tracking data revealed the good, bad and ugly of forms design, as presented in this talk to UKPA UK – the User Experience Professional Association’s 2009 conference. But the session was also a chance to tackle some of the other controversiesContinue reading… Where to place labels in forms

Search is now normal behaviour. What do we do about that?

Jane Matthews 4 December 2019 20 June 2008
Search is now normal behaviour. What do we do about that?

This presentation, co-authored with Whitney Quesenbery, Ian Roddis, Viki Stirling and Sarah Allen, was delivered at  UPA 2008 – The Many Faces of User Experience June 16-20,2008, Baltimore, Maryland, USA http://www.usabilityprofessionals.org Exploring the way search affects usability of a site SomeContinue reading… Search is now normal behaviour. What do we do about that?

Expert review helps to improve a complex form

Jane Matthews 23 March 2020 11 October 2007
Expert review helps to improve a complex form

Applying for Lasting power of Attorney is often something people do at a time of challenge or stress. In this presentation to the Sixth International PLAIN Language Conference I describe a case study for the US Department of Constitutional Affairs where ourContinue reading… Expert review helps to improve a complex form

Making a better web form

Jane Matthews 12 December 2019 25 November 2004
Making a better web form

Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested –  layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form

Making web forms easy to fill in

Jane Matthews 24 August 2023 22 March 2003
Making web forms easy to fill in

Introduction and definitions What is a form? BFMA has its own definition, but for this tutorial I am going to propose one that looks at a form from the point of view of the person who fills it in –Continue reading… Making web forms easy to fill in

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