I have a new favourite form: HMRC’s Pay your self-assessment online. Enjoy! But maybe before you do, you’d like a little explanation? OK, I’ll back up a bit and explain. Making better forms isn’t easy I’m a forms specialist –Continue reading… My new favourite form. Really.
Category: Forms
Design patterns aren’t just for government – UX Cambridge 2015
When Tim Paul and I did a session on design patterns at the 2015 Service Design in Government conference in London, we expected to get a lively, interested group of UK central and local government people, and we did. We also metContinue reading… Design patterns aren’t just for government – UX Cambridge 2015
No more accordions: how to choose a form structure
Government forms are usually complex, asking a huge number of questions.What is the best way to group questions to make completing them as easy as possible for people? This blog post for Government Digital Service considers what we’ve learned about form structure fromContinue reading… No more accordions: how to choose a form structure
Forms studio at UX Bristol
Sometimes conferences are about getting lots of people together in big rooms, often over several days. UX Bristol isn’t like that. It’s one of the hottest tickets in the UK, selling out in minutes, because the organisers deliberately keep itContinue reading… Forms studio at UX Bristol
The form you have or the form you need?
Jonathan Blum of Entrepreneur Magazine asked me for my thoughts on whether build-it-yourself forms tools can help small businesses. I said: “Not just small firms, but all firms make the mistake of believing that because they have been using a formContinue reading… The form you have or the form you need?
How to look at a form – to learn a lot, quickly
If you look at a form through the eyes of your users then you can learn a lot, very quickly. We tried it recently at a forms studio with Women Who Code London. Don’t look at the form One of theContinue reading… How to look at a form – to learn a lot, quickly
Celebrating inspiring women on Ada Lovelace Day
Women Who Code is the international organisation dedicated to inspiring women to excel in technology careers. I was delighted to be invited to join their London group on Ada Lovelace Day – the annual celebration of a woman widely considered to be the first computer programmer. It gave meContinue reading… Celebrating inspiring women on Ada Lovelace Day
Eye tracking in user experience design: forms and surveys
This chapter, co-authored with Jennifer Romano Bergstrom, is published in Eye Tracking in User Experience Design (2014) Introduction Most parts of a web experience are optional. Forms usually are not. You want to use a web service? Register for it—usingContinue reading… Eye tracking in user experience design: forms and surveys
Form design and usability – an interview in the UX review
“Whose work should you be checking out if you’re interested in better forms?” For me, that’s the most interesting question I was asked in a new interview on forms design and usability for theUXreview because it gave me the opportunity to share a host of linksContinue reading… Form design and usability – an interview in the UX review
UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson
The UXPodcast team, Per Axbom and James Royal-Lawson, invited me to chat with them about forms and surveys. It was fun to reflect on recent conferences and how I got started in forms. UXPodcast on forms and surveys Transcript ofContinue reading… UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson