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Category: Forms

Creating forms that help voters take action

Jane Matthews 19 August 2025 30 October 2015
Creating forms that help voters take action

The Field Guide Series aims to equip local election officials in the US with the information they need to ensure voters are able to vote as they intend. It was a privilege to be involved in this Center for CivicContinue reading… Creating forms that help voters take action

A community, not a library: design patterns for government services

Jane Matthews 19 August 2025 28 October 2015
A community, not a library: design patterns for government services

This workshop at UX New Zealand 2015 was a chance for me to lead a discussion on the design patterns and forms elements we’ve been working on for the UK government website GOV.UK. Looking at our experiences within the UKContinue reading… A community, not a library: design patterns for government services

Designing forms that work: UX Australia workshop

Caroline Jarrett 19 August 2025 20 October 2015
Designing forms that work: UX Australia workshop

Thanks again to the UX people in Melbourne and Sydney who came to ourĀ UX Australia workshops on “Designing forms that work”, and to Donna Spencer for organising them. I started us off with an introduction to thinking about forms. Continue reading… Designing forms that work: UX Australia workshop

My new favourite form. Really.

Caroline Jarrett 2 September 2025 22 September 2015
My new favourite form. Really.

I have a new favourite form: HMRC’s Pay your self-assessment online. Enjoy! But maybe before you do, you’d like a little explanation? OK, I’ll back up a bit and explain. Making better forms isn’t easy I’m a forms specialist –Continue reading… My new favourite form. Really.

Design patterns aren’t just for government – UX Cambridge 2015

Caroline Jarrett 2 September 2025 11 September 2015
Design patterns aren’t just for government – UX Cambridge 2015

When Tim Paul and IĀ did a session on design patterns at the 2015 Service Design in Government conference in London, we expected to get a lively, interested group ofĀ UK central and local government people, and we did. We also metContinue reading… Design patterns aren’t just for government – UX Cambridge 2015

No more accordions: how to choose a form structure

Caroline Jarrett 11 September 2025 13 August 2015
No more accordions: how to choose a form structure

Government forms are usually complex, askingĀ a huge number of questions.What is the best way to group questions to make completing themĀ as easy as possible for people? This blog post for Government Digital ServiceĀ considers what we’ve learned about form structure fromContinue reading… No more accordions: how to choose a form structure

Forms studio at UX Bristol

Caroline Jarrett 11 September 2025 17 July 2015
Forms studio at UX Bristol

Sometimes conferences are about getting lots of people together in big rooms, often over several days. UX Bristol isn’t like that. It’s one of the hottest tickets in the UK, selling out in minutes, because the organisers deliberately keep itContinue reading… Forms studio at UX Bristol

The form you have or the form you need?

Caroline Jarrett 11 September 2025 10 June 2015
The form you have or the form you need?

Jonathan Blum of Entrepreneur Magazine asked me for myĀ thoughts on whether build-it-yourself forms tools can help small businesses. I said: ā€œNot just small firms, but all firms make the mistake of believing that because they have been using a formContinue reading… The form you have or the form you need?

How to look at a form – to learn a lot, quickly

Caroline Jarrett 11 September 2025 22 October 2014
How to look at a form  – to learn a lot, quickly

If you look at a form through the eyes of your users then you can learn a lot, very quickly. WeĀ tried it recently at a forms studio with Women Who Code London. Start by not looking at the form OneContinue reading… How to look at a form – to learn a lot, quickly

Celebrating inspiring women on Ada Lovelace Day

Caroline Jarrett 11 September 2025 14 October 2014
Celebrating inspiring women on Ada Lovelace Day

Women Who CodeĀ isĀ theĀ international organisation dedicated to inspiring women to excel in technology careers. I was delighted to beĀ invitedĀ to join their London group onĀ Ada Lovelace Day – theĀ annual celebration of aĀ woman widely considered to be the first computer programmer. ItĀ gave meContinue reading… Celebrating inspiring women on Ada Lovelace Day

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