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Category: Design

How to deal with international addresses on a website

Jane Matthews 17 February 2026 10 March 2009
How to deal with international addresses on a website

Caroline Jarrett explains why offering users a plain field to enter their address is a better option than forcing them to use a format you’ve devised based on your own country’s standard way of expressing an address.

Where to place labels in forms

Jane Matthews 17 February 2026 25 February 2009
Where to place labels in forms

Small details can affect a user’s experience of filling out a form. At the 2009 UXPA conference Caroline Jarrett explains what some of those small details are and how to make forms more usable.

Designing paper forms

Jane Matthews 17 February 2026 29 January 2009
Designing paper forms

As the book Forms that Work: Designing web forms for usability is published, one of its’ authors, Caroline Jarrett, explains which of its chapters contain advice that can equally be useful when creating paper forms

Culture part 2 – what really matters in designing for different cultures

Jane Matthews 17 February 2026 21 January 2009
Culture part 2 – what really matters in designing for different cultures

Caroline Jarrett shares some of her learnings from attending a conference where most participants were working cross-culturally

Design to read workshop – call for participation

Caroline Jarrett 17 February 2026 9 December 2008
Design to read workshop – call for participation

Designing for people who do not read easily will actually improve usability for everyone, argues Caroline Jarrett

Colours and Culture – don’t always believe what you read

Jane Matthews 17 February 2026 4 December 2008
Colours and Culture – don’t always believe what you read

Thinking about colour in the context of different cultures can be more complicated than we’re led to believe. Caroline Jarrett points out some of the pitfalls.

Reading with Glaucoma

Jane Matthews 17 February 2026 29 November 2008
Reading with Glaucoma

A woman with Glaucoma explains how her condition impacts on her ability to read, and suggests ways of designing better for people with poor sight.

Liverpool 2008 Design to read – workshop proposal

Caroline Jarrett 16 November 2022 28 October 2008
Liverpool 2008 Design to read – workshop proposal

This workshop proposal, co-authored with Kate Grant, William Wong, Nisha Kodagoda and Kathryn Summers, was submitted to the British HCI Group conference in Liverpool, 2008. We were accepted and went on to hold the workshop at the conference.  This versionContinue reading… Liverpool 2008 Design to read – workshop proposal

Design to read framework: audiences and advice

Jane Matthews 4 December 2019 17 September 2008
Design to read framework: audiences and advice

At the workshop in Liverpool in September 2008, we learned about: some of the reasons why people may find reading difficult some of the guidelines and design approaches we use: our advice Our audiences: reasons why people may find reading difficult In theContinue reading… Design to read framework: audiences and advice

Label placement in forms: what’s best?

Jane Matthews 4 December 2019 7 September 2008
Label placement in forms: what’s best?

Introduction Forms are ubiquitous and a major way in which websites can become interactive. But they tend to receive little design attention – and much of that is spent arguing about details. This talk looks at one of those details:Continue reading… Label placement in forms: what’s best?

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Latest Blog Posts

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    In 2025, I focused mostly on error rates and data quality. I did a series of workshopsContinue reading... My research on error rates and data quality
  • Garbage in, garbage out: Workshop at SDinGOV 202521 October 2025
    My topic for 2025 is ‘error rates and data quality’, and it was a pleasure to haveContinue reading... Garbage in, garbage out: Workshop at SDinGOV 2025

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