Skip to content
Effortmark: Better forms and surveys (logo)

Effortmark

Better forms and surveys

Main Navigation

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

Category: All

What is a service designer? Thoughts from SDinGOV22

Caroline Jarrett 23 October 2024 1 November 2022
What is a service designer? Thoughts from SDinGOV22

“But what IS a service designer?”‘ Clara Greo provided the inspiration for my session at the 2022 Service Design in Government conference (#SDinGov). Clara is an expert service designer herself, and teaches service designers. So if she felt a bit flummoxed,Continue reading… What is a service designer? Thoughts from SDinGOV22

Helping teenage boys to become responsible adults – SDinGOV22

Caroline Jarrett 23 October 2024 17 October 2022
Helping teenage boys to become responsible adults – SDinGOV22

At the Service Design in Government conference in September 2022, Bukola Jolugbo (Kiki) and I talked about some aspects of life today for teenage boys in the UK, focusing on the experience of Black teenagers. Many of us know littleContinue reading… Helping teenage boys to become responsible adults – SDinGOV22

Lightning talks at Service Design in Government 2022

Caroline Jarrett 23 October 2024 6 October 2022
Lightning talks at Service Design in Government 2022

Last week at the Service Design in Government conference in Edinburgh, we tried a new format for this conference: Lightning Talks. Four speakers responded to my call: Can you say something SDinGOV needs to hear? and we had a livelyContinue reading… Lightning talks at Service Design in Government 2022

Failing to fix your forms is costing you money

Caroline Jarrett 23 October 2024 22 September 2022
Failing to fix your forms is costing you money

Recently I saw a tweet from Abebe Birhane, a leading researcher in the area of artificial intelligence, machine learning, and ethics. She’s a busy woman and has better things to do, but she’d had this very frustrating experience: “Dear @SASContinue reading… Failing to fix your forms is costing you money

Creating effective surveys for instructional design: podcast

Caroline Jarrett 23 October 2024 6 September 2022
Creating effective surveys for instructional design: podcast

It’s always fun to compare ideas with an expert with a different focus, so I especially enjoyed a chat about surveys with instructional design expert Connie Malamed, The eLearning Coach. We discussed: the difference between a questionnaire and a surveyContinue reading… Creating effective surveys for instructional design: podcast

Book review: From Solo to Scaled by Natalie Marie Dunbar

Caroline Jarrett 4 September 2022 2 September 2022
Book review: From Solo to Scaled by Natalie Marie Dunbar

If you’re building a user-centred design team, then you need Natalie Marie Dunbar’s book From Solo to Scaled: Building a Sustainable Content Strategy Practice. Of course, if you’re building a content strategy practice – maybe from solo, but also ifContinue reading… Book review: From Solo to Scaled by Natalie Marie Dunbar

How to research components and patterns: common challenges and how to overcome them

Caroline Jarrett 23 October 2024 9 August 2022
How to research components and patterns: common challenges and how to overcome them

This is a joint post by Ignacia Orellana, Amy Hupe, and Caroline Jarrett In our previous joint blog post, we talked about how to share research in design systems. We explained why sharing research matters and what designers and developersContinue reading… How to research components and patterns: common challenges and how to overcome them

Can you say something that SDinGov 2022 needs to hear?

Caroline Jarrett 1 November 2024 5 August 2022
Can you say something that SDinGov 2022 needs to hear?

Updated 5th October 2022: we had a great session. Read the report on lightning talks at SDinGOV. I’ve kept this call-out here for context. Have you got something new or different to say to people who design services in government? Continue reading… Can you say something that SDinGov 2022 needs to hear?

Rest it and test it – poster

Caroline Jarrett 20 July 2022
Rest it and test it – poster

‘Rest it and test it’ is a poster about writing by me and illustrator Julia Allum. Rest it: leave it alone for a few hours When you’re writing – web, print, whatever – and you care about the outcome, it’sContinue reading… Rest it and test it – poster

Intercom interview on designing surveys that work

Caroline Jarrett 7 September 2022 6 July 2022
Intercom interview on designing surveys that work

It was a pleasure to share my thoughts on surveys themes with Liam Geraghty, of the Intercom podcast. We chatted about: Why catching people in the moment, rather than days later, is the best way to get quick, accurate results.Continue reading… Intercom interview on designing surveys that work

Posts pagination

Previous Page 1 … Page 3 Page 4 Page 5 … Page 35 Next

Primary Sidebar

Latest Blog Posts

  • Error rates and data quality – my 2025 topic12 May 2025
    In 2025, I’m focusing on error rates and data quality. My plan is to update this postContinue reading... Error rates and data quality – my 2025 topic
  • Getting forms right: how better words lead to better results3 December 2024
    Content design is crucial for good forms, so I was thrilled when Content Club in London askedContinue reading... Getting forms right: how better words lead to better results
  • Some thoughts about surveys for Olin College of Engineering Students 202420 November 2024
    Would you like a lightning introduction to the errors in Total Survey Error? I was delighted whenContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024

RSS Feed

Footer Menu

  • Home
  • Training
  • Speaking
  • Forms
  • Surveys
  • Design
  • Publications
  • Blog
  • About
  • Contact me

@ Creative Commons Attribution 4.0 International Public License

Theme by Suri