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Tag: user research

What’s in it for me? Rewarding course evaluators

Jane Matthews 4 December 2019 7 September 2008
What’s in it for me? Rewarding course evaluators

Everyone likes to be rewarded for their efforts. Course evaluators are no exception. We get asked often to look at new online courses and sometimes even get offered a login name and password to a course that other people wouldContinue reading… What’s in it for me? Rewarding course evaluators

Search is now normal behaviour. What do we do about that?

Jane Matthews 4 December 2019 20 June 2008
Search is now normal behaviour. What do we do about that?

This presentation, co-authored with Whitney Quesenbery, Ian Roddis, Viki Stirling and Sarah Allen, was delivered at  UPA 2008 – The Many Faces of User Experience June 16-20,2008, Baltimore, Maryland, USA http://www.usabilityprofessionals.org Exploring the way search affects usability of a site SomeContinue reading… Search is now normal behaviour. What do we do about that?

When more data really isn’t the issue

Jane Matthews 4 December 2019 3 February 2008
When more data really isn’t the issue

A few years ago, a rather dull conference speaker spoke one phrase that stuck in my mind. He said: “I was at this meeting, and I heard a voice going ‘blah blah blah’. And then I realised: it was me”.Continue reading… When more data really isn’t the issue

Useful, usable and used – your new look council website

Jane Matthews 10 December 2019 25 July 2006
Useful, usable and used – your new look council website

Question: where do you go to find 225 local government officials, all talking about usability? Answer: the recent Headstar/Socitm event: Building the perfect council website. So what is Headstar / Socitm? Headstar is a pioneering e-publisher. If you’re into e-governmentContinue reading… Useful, usable and used – your new look council website

Teaching beginners to find usability problems

Jane Matthews 23 March 2020 29 November 2005
Teaching beginners to find usability problems

My sister lives in Melbourne and that naturally makes me want to get to Australia as often as I can. So I was especially pleased when a few things came together and I was able to make it to OzCHI,Continue reading… Teaching beginners to find usability problems

Designing comparative evaluations

Caroline Jarrett 12 December 2019 31 August 2004
Designing comparative evaluations

It was one of those calls that is simultaneously good news and bad news. “We’d like you to do an evaluation for us. We have two designs here and we want to know which one is better”. The good news:Continue reading… Designing comparative evaluations

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