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Tag: measuring success

Process or outcome? Measuring the success of usability

Jane Matthews 15 February 2021 31 August 2007
Process or outcome? Measuring the success of usability

How do we measure usability when the start and end points are hard to define, and our work is just one intervention? Maybe real successes come person by person, as attitudes change. A friend has been working with a clientContinue reading… Process or outcome? Measuring the success of usability

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"I don’t believe that work has to be either an all-consuming passion or no more than a paycheck.

There’s nothing feminist about asking women to choose between two shitty options."

I wrote about the end of girlboss, "anti-ambition," and meaning at work. https://medium.com/nice-work-from-active-voice/where-do-we-put-our-ambition-now-71b37ee01869

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cjforms Caroline Jarrett @cjforms ·
12 Aug

In today’s episode of “Fix the forms, one at a time”, @FarrarTamara describes how @NHSDigital is making an important service truly inclusive.
- research with seldom-heard-from people
- recognition that some don’t have a current address
- just as much care for paper option

Tamara Farrar @FarrarTamara

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

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farrartamara Tamara Farrar @farrartamara ·
12 Aug

Always a privilege 💙
Huge thanks to the organisations we worked with, and the wider team who are still working hard on this service 👏🏻 https://twitter.com/nhsdigital/status/1558025909470466049

NHS Digital @NHSDigital

'At times, the situations and experiences we heard about were a real life lesson for us to learn from.'

Here's how Senior User Researcher @FarrarTamara worked to ensure seldom heard groups were considered in the design of a new GP registration service.
https://digital.nhs.uk/blog/design-matters/2022/overcoming-barriers-to-gp-registration

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laura_yarrow Laura Yarrow @laura_yarrow ·
12 Aug

For those at the back: you don't need to compare making something "easy to use" with "your mum could use it". It's an outdated, lazy analogy to insinuate women/mums aren't technology literate. I'm a mum. I also have a computer science degree. And so do many, many others #uxdesign

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