Does usability testing work for documents? The answer from me and Ginny Redish is a resounding yes. In this article, we’ll give you three techniques for having people try out documents or any other stand-alone content. These techniques apply whetherContinue reading… How to test the usability of documents
Tag: Ginny Redish
Readability Formulas: seven reasons to avoid them and what to do instead
I had the honour of working with Ginny Redish on this article on readability formulas. Ginny is a leading authority on writing, accessibility, content design, and usability. I’ve given away dozens of copies of her excellent book, Letting go ofContinue reading… Readability Formulas: seven reasons to avoid them and what to do instead
Discussing a topic map for how to design a better form
If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design a better form
Celebrating inspiring women on Ada Lovelace Day 2014
I was delighted to be invited to join Women Who Code London on Ada Lovelace Day group on the annual celebration of a woman widely considered to be the first computer programmer. Women Who Code Ada Lovelace Day My presentation:Continue reading… Celebrating inspiring women on Ada Lovelace Day 2014
Book review: Letting go of the words: by Ginny Redish
This month, I’m enthusing about Ginny Redish’s new book Letting Go of the Words: Writing Web Content that Works (Morgan Kaufmann). If you write, or your clients write, then you’ll learn from it. If you’re working on a content-rich website:Continue reading… Book review: Letting go of the words: by Ginny Redish
Persona-led heuristic inspection is here
Last week, a sell-out crowd made their way to Oyster Partners to hear Ginny Redish talk about her recent work at a meeting of the UK chapter of the Usability Professionals’ Association. Ginny’s talk ranged widely across content and theContinue reading… Persona-led heuristic inspection is here