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Tag: Ginny Redish

How to test the usability of documents

Caroline Jarrett 8 November 2024 4 May 2020
How to test the usability of documents

Does usability testing work for documents? The answer from me and Ginny Redish is a resounding yes. In this article, we’ll give you three techniques for having people try out documents or any other stand-alone content. These techniques apply whetherContinue reading… How to test the usability of documents

Readability Formulas: seven reasons to avoid them and what to do instead

Caroline Jarrett 20 November 2024 29 July 2019
Readability Formulas: seven reasons to avoid them and what to do instead

I had the honour of working with Ginny Redish on this article on readability formulas. Ginny is a leading authority on writing, accessibility, and content design and usability. I’ve lost count of the number of copies of her excellent book,Continue reading… Readability Formulas: seven reasons to avoid them and what to do instead

Discussing a topic map for how to design a better form

Caroline Jarrett 8 November 2024 10 April 2019
Discussing a topic map for how to design a better form

If you’re working on improving a form, especially a government one, what advice do you need? In April 2019, I discussed a topic map that might help to answer that question in a webinar for Digital.GOV. To find out moreContinue reading… Discussing a topic map for how to design a better form

Celebrating inspiring women on Ada Lovelace Day

Caroline Jarrett 4 December 2024 14 October 2014
Celebrating inspiring women on Ada Lovelace Day

Women Who Code is the international organisation dedicated to inspiring women to excel in technology careers. I was delighted to be invited to join their London group on Ada Lovelace Day – the annual celebration of a woman widely considered to be the first computer programmer. It gave meContinue reading… Celebrating inspiring women on Ada Lovelace Day

The book you ought to buy (even if you think you don’t need it)

Jane Matthews 4 December 2019 29 July 2007
The book you ought to buy (even if you think you don’t need it)

This month, I’m enthusing about Ginny Redish’s new book Letting Go of the Words: Writing Web Content that Works (Morgan Kaufmann). If you write, or your clients write, then you’ll learn from it. If you’re working on a content-rich website:Continue reading… The book you ought to buy (even if you think you don’t need it)

Persona-led heuristic inspection is here

Jane Matthews 10 December 2019 31 May 2005
Persona-led heuristic inspection is here

Last week, a sell-out crowd made their way to Oyster Partners to hear Ginny Redish talk about her recent work at a meeting of the UK chapter of the Usability Professionals’ Association. Ginny’s talk ranged widely across content and theContinue reading… Persona-led heuristic inspection is here

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    In 2025, I’m focusing on error rates and data quality. My plan is to update this postContinue reading... Error rates and data quality – my 2025 topic
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    Content design is crucial for good forms, so I was thrilled when Content Club in London askedContinue reading... Getting forms right: how better words lead to better results
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    Would you like a lightning introduction to the errors in Total Survey Error? I was delighted whenContinue reading... Some thoughts about surveys for Olin College of Engineering Students 2024

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