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Tag: complex forms

No more accordions: how to choose a form structure

Caroline Jarrett 14 November 2019 13 August 2015
No more accordions: how to choose a form structure

Government forms are usually complex, asking a huge number of questions.What is the best way to group questions to make completing them as easy as possible for people? This blog post for Government Digital Service considers what we’ve learned about form structure fromContinue reading… No more accordions: how to choose a form structure

Design tips for complex forms, Washington 2013

Caroline Jarrett 1 December 2021 10 July 2013 Leave a Comment on Design tips for complex forms, Washington 2013
Design tips for complex forms, Washington 2013

At the User Experience Professionals Association Conference in Washington in 2013, I returned to the topic of complex forms. I chose the example of applying for a US passport, a typical government process that exposes the challenges of creating a consistentContinue reading… Design tips for complex forms, Washington 2013

How to improve a complex form

Jane Matthews 18 November 2019 13 June 2012
How to improve a complex form

If you have a long, complicated form then here are some things that you can do to help users through it: Find out which parts of it are truly necessary. Can you simplify it at all, or perhaps delay someContinue reading… How to improve a complex form

Design questions for complex forms: a study of census envelopes

Jane Matthews 2 November 2021 10 May 2011
Design questions for complex forms: a study of census envelopes

Census years are exciting times for the forms enthusiast. They’re quite rare – most countries run their census at 10-year intervals. And they affect the entire population. That’s the definition of a census – a count of an entire population. Census forms alsoContinue reading… Design questions for complex forms: a study of census envelopes

Tips for designing complex forms

Jane Matthews 3 December 2019 26 May 2010
Tips for designing complex forms

From tax returns to lasting power of attorney, some forms present both designers and users with a huge number of challenges. In this presentation to the 2010 Usability Professionals’ Association Conference, I highlight some of the pitfalls of designing complex forms –Continue reading… Tips for designing complex forms

Expert review helps to improve a complex form

Jane Matthews 23 March 2020 11 October 2007
Expert review helps to improve a complex form

Applying for Lasting power of Attorney is often something people do at a time of challenge or stress. In this presentation to the Sixth International PLAIN Language Conference I describe a case study for the US Department of Constitutional Affairs where ourContinue reading… Expert review helps to improve a complex form

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cjforms Caroline Jarrett @cjforms ·
16h

Today I learned that in La Paz, Bolivia, people dressed in zebra costumes help folks to cross the road at zebra crossings 🦓

https://youtu.be/EHPZRHax9CY

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cjforms Caroline Jarrett @cjforms ·
20h

This is one of @Lenniesaurus's best ever

✨Lentil Pentil✨ @Lenniesaurus

Roll up, roll up. 🚨 https://twitter.com/Lenniesaurus/status/1542219042219507713

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amy_hupe Amy Hupe @amy_hupe ·
21h

I’ve written about why we need to change the way we describe bad design patterns - and what to say instead.

Thanks to @candiwrites and @CuriousScutter for making me aware of this issue in the first place.

⚠️ Content warning: racist language

https://bit.ly/3nuC3lt

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cjforms Caroline Jarrett @cjforms ·
21h

In today's episode of "Fix the forms, one at a time", I've had to give up on notifying @nsandihelp about my father's death online because of the rigid and unhelpful structure of their online form.

Now doing a paper form. Which is in 6pt type. Or smaller. Why?

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monaghan_lizy liz monaghan @monaghan_lizy ·
30 Jun

Photos shared with permission
Today at the hospice we were privileged to share a special moment between our patient and her horse.
Thank you to all that were involved in making this happen. @fnhcofficial @BucksHealthcare

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