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Tag: better questions

Answering surveys and talking about forms on UX Podcast

Caroline Jarrett 15 September 2020 15 August 2020
Answering surveys and talking about forms on UX Podcast

I was delighted that the team at UX Podcast chose an episode with me to rebroadcast in August 2020. UXPodcast on forms and surveys with Per Axbom and James Royal-Lawson Originally made in 2014, Per, James and I discuss aContinue reading… Answering surveys and talking about forms on UX Podcast

A deep dive into questions

Jane Matthews 14 November 2019 6 June 2014
A deep dive into questions

How to ask better questions, and how to assess user experience using surveys, were the themes of the workshop I ran for UXLX – the 2014 User Experience conference held in Lisbon. We focused first on the four key areas for improving survey questions:Continue reading… A deep dive into questions

Do you trust me enough to answer this question? Trust and data quality

Jane Matthews 16 March 2020 14 November 2012
Do you trust me enough to answer this question? Trust and data quality

Here’s a question for you: what is your social security number? If you’re from the US, you probably thought: “Why should I tell you that?” From elsewhere, you probably thought, “I don’t have one of those. Does it matter?” EitherContinue reading… Do you trust me enough to answer this question? Trust and data quality

Ten tips for a better UX survey

Jane Matthews 18 November 2019 8 June 2012
Ten tips for a better UX survey

I was delighted to be invited to talk to the User Experience Professionals Association Conference in Las Vegas in June. This presentation offers tips on writing better questions, using rating scales well, improving the whole survey process, and testing, testing,Continue reading… Ten tips for a better UX survey

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  • Live and live differently – an Effortmark poster 2 December 2020
  • What is a design system? 1 December 2020
  • “Write good questions for forms” advice in the NHS Digital service manual 23 November 2020
  • A poster for co-design 12 November 2020
  • A chat about forms and form builders – xgov 2 October 2020

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cjformsCaroline Jarrett@cjforms·
8h

Today’s flower photo had to feature snow. This is a leftover rose that has clung on into the winter.

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sbattrawdenDr Samantha Batt-Rawden 💙@sbattrawden·
23 Jan

I am devastated to hear that migrant NHS staff who have risked their lives during the pandemic to keep us all safe have been DENIED a vaccine due to not having an NHS number. This is completely unacceptable and we won’t stand for it. RT if you agree. https://twitter.com/theda_uk/status/1352953410849533952

Doctors’ Association UK 💙@TheDA_UK

Our letter to @MattHancock today after hearing reports that #NHS staff are being denied the #covidvaccine because they don't have an NHS number.

#ProtectTheFrontline 2

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cjformsCaroline Jarrett@cjforms·
23 Jan

Today’s flower photo is of a couple of choisya blossoms way out of season that I saw on a local walk, illuminated by some unusual winter sun

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cjformsCaroline Jarrett@cjforms·
23 Jan

New to me, brilliant as always from @mattedgar on Target Operating Models.

As I find myself saying, often: "instead of talking about how we might work in future, let's try doing some work now and find out what that feels like".

Janet Hughes@JanetHughes

@mattedgar on (not) using target operating models: https://blog.mattedgar.com/2015/01/23/the-last-target-operating-model-youll-ever-need/

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cjformsCaroline Jarrett@cjforms·
23 Jan

In today's episode of "Fix the forms, one at a time", it's the mystery of the invisible button.

Enlarge the image to discover:
- an instruction to click the 'Submit' button
- no button anywhere
- a hamburger menu that doesn't have 'submit' in it

Sigh.

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