I’m a big fan of the user-centred agile approach to service delivery that is gradually being adopted by most government departments in the UK, and many other organisations too. I mean – let’s turn those words around. Who would wantContinue reading… All projects (and services) start in the middle
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Leukaemia – March 2017 to February 2018
After treatment in 2017 for therapy-related acute myeloid leukaemia (t-AML) and endometrial (womb) cancer, I returned to part-time work at the beginning of February 2018. In March 2018, I did the Endnote at the Service Design in Government conference in Edinburgh.Continue reading… Leukaemia – March 2017 to February 2018
Five steps to better surveys
Better surveys mean better intelligence. This presentation forms part of the ‘Surveys That Work’ training course – an introduction to using survey methods – delivered at EMBL-EBI in December 2014. Surveys that work 2014 by @cjforms: An introduction to using surveyContinue reading… Five steps to better surveys
Review: Looking back: a century of Dutch statistics
If you love looking at wonderful information design, you’ll enjoy this book of the month: Looking back: a century of Dutch statistics by CBS Statistics Netherlands. It’s in English and it’s free as a .pdf download, or you can pay a smallContinue reading… Review: Looking back: a century of Dutch statistics