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Category: Presentation

Design patterns for government: a community not a library

Jane Matthews 11 November 2024 3 June 2016
Design patterns for government: a community not a library

The UK government now has several hundred designers working on services for citizens. How do we design at scale? This presentation to UXPA’s 2016 conference in Seattle describes some of methods and tools we are using to collaborate. Design Patterns for GovernmentContinue reading… Design patterns for government: a community not a library

Write clearly: take your web writing to the next level 2016

Jane Matthews 11 November 2024 20 May 2016
Write clearly: take your web writing to the next level 2016

These slides, setting out a series of rules for producing clear and effective web writing, come from a workshop delivered to staff of EMBL/EBI in May 2016. Write Clearly: take your web writing to the next level, May 2016 fromContinue reading… Write clearly: take your web writing to the next level 2016

How to look at a form, Industryconf 2016

Jane Matthews 11 November 2024 20 April 2016
How to look at a form, Industryconf 2016

Forms – the only non-optional part of most user experiences, but often the part that gets the least attention. My session at the 2016 Industry Conf in Newcastle was an opportunity to lead the audience through the design of typical formsContinue reading… How to look at a form, Industryconf 2016

The Survey Octopus – getting valid data from surveys

Caroline Jarrett 13 November 2024 31 March 2016
The Survey Octopus – getting valid data from surveys

Surveys are a powerful research method, but not easy to get right. The Survey Octopus is a way of thinking through the issues that will ensure that you’ll get solid results from your survey that you can use to makeContinue reading… The Survey Octopus – getting valid data from surveys

Design patterns in government – 2016

Caroline Jarrett 13 November 2024 11 March 2016
Design patterns in government – 2016

How can we design at scale? That’s the challenge that I’m working on with Tim Paul at the Government Digital Service. When Tim first started working at GDS, the designers could fit into a room and sharing was easy. Now we’veContinue reading… Design patterns in government – 2016

Forms workshop for ConCon Manchester 2016

Caroline Jarrett 13 November 2024 8 March 2016
Forms workshop for ConCon Manchester 2016

This forms workshop was my first opportunity to contribute to ConCon – a conference for content designers from across government. The differing perspectives of content designers working on GOV.UK and those working within services generated lively discussion during my forms workshop and throughout the conference.Continue reading… Forms workshop for ConCon Manchester 2016

Journey maps: pitfalls and possibilities

Jane Matthews 13 November 2024 2 March 2016
Journey maps: pitfalls and possibilities

At UXPA 2016, I took part in a panel on journey maps. I talked about some of the benefits of journey maps – but also about some of their limitations.  Journey maps: pitfalls and possibilities from Caroline Jarrett #usability #user research

Testing documents: a meeting of Clarity International London

Caroline Jarrett 13 November 2024 29 January 2016
Testing documents: a meeting of Clarity International London

Thanks to the generosity of the City Remembrancer’s office in the City of London, I had the unusual privilege of leading a workshop about testing documents at The City Centre, their meeting venue by the Guildhall. The meeting was one ofContinue reading… Testing documents: a meeting of Clarity International London

Seminar on teaching Total Survey Error, Auckland

Caroline Jarrett 13 November 2024 6 November 2015
Seminar on teaching Total Survey Error, Auckland

My trip to New Zealand ended on a high note, with an invitation from Beryl Plimmer to visit the University of Auckland Computer Science department for a seminar: “The Survey Octopus: An approach to teaching Total Survey Error”. Thanks to Simone LinzContinue reading… Seminar on teaching Total Survey Error, Auckland

Getting valid results from surveys: meet the Survey Octopus

Jane Matthews 13 November 2024 30 October 2015
Getting valid results from surveys: meet the Survey Octopus

Surveys are a powerful research method, but not easy to get right. The Survey Octopus is a way of thinking through the issues that will ensure that you’ll get solid results from your survey that you can use to makeContinue reading… Getting valid results from surveys: meet the Survey Octopus

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