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Category: Forms

Designing usable online forms

Jane Matthews 3 December 2019 13 July 2010
Designing usable online forms

Designing usable online forms was a discussion group I led at ‘Building the Perfect Council Website’,  a Headstar and Socitm Better Connected conference. Designing usable online forms BCPW10 from Caroline Jarrett #forms #formsthatwork

Online forms: saving work or causing stress?

Jane Matthews 3 December 2019 8 July 2010
Online forms: saving work or causing stress?

E-forms have benefits, but so do paper forms. To have a successful e-forms project, you need to choose the appropriate level of e-form. This 2010 talk to the International Professional Communication Conference also describes several indicators of e-forms project success.Continue reading… Online forms: saving work or causing stress?

The question protocol: how to make sure every form field is necessary

Caroline Jarrett 25 March 2021 7 June 2010
The question protocol: how to make sure every form field is necessary

What is a question protocol? A question protocol is a tool for finding out which form fields are required. It lists: every question you ask who within your organisation uses the answers to each question what they use them forContinue reading… The question protocol: how to make sure every form field is necessary

Tips for designing complex forms, UPA2010

Jane Matthews 28 June 2023 26 May 2010
Tips for designing complex forms, UPA2010

From tax returns to lasting power of attorney, some forms present both designers and users with a huge number of challenges. In this presentation to the 2010 Usability Professionals’ Association Conference, I highlight some of the pitfalls of designing complex forms –Continue reading… Tips for designing complex forms, UPA2010

How I got started in forms and usability

Jane Matthews 3 December 2019 25 May 2010
How I got started in forms and usability

These slides are from a presentation I made as part of the Usability Fundamentals Panel at the  UPA2010 conference, held in Munich in May. Getting started in forms and usability, UPA Munich 2010 from Caroline Jarrett

UXLX: Label placement in forms – and other time-consuming controversies

Caroline Jarrett 20 May 2022 18 May 2010
UXLX: Label placement in forms – and other time-consuming controversies

Here’s a look at current research into where to place labels – the text that stands for a question – if you want your forms to be usable. This presentation to the 2010 User Experience Conference in Lisbon also examines someContinue reading… UXLX: Label placement in forms – and other time-consuming controversies

Label placement in forms and other time-consuming forms controversies

Jane Matthews 19 March 2020 17 May 2010
Label placement in forms and other time-consuming forms controversies

A presentation on Label placement in forms, at the Technical Communication Summit, the 56th Annual Conference of the Society for Technical Communication, Dallas, US, May 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels aboveContinue reading… Label placement in forms and other time-consuming forms controversies

Avoid putting a reset button on your web forms

Jane Matthews 3 December 2019 12 April 2010
Avoid putting a reset button on your web forms

The history of RESET HTML 2.0 appeared in 1995. At that time, I was working in usability of forms – and I still am. But I didn’t have email or an internet connection. So I think it was remarkably niceContinue reading… Avoid putting a reset button on your web forms

Label placement in forms – and other time-consuming controversies

Jane Matthews 20 March 2020 11 April 2010
Label placement in forms – and other time-consuming controversies

A presentation on label placement in forms, for the Technical Communication Summit in Seattle, April 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels above and below fields, how to handle required fields, colons, andContinue reading… Label placement in forms – and other time-consuming controversies

Don’t put hints inside text boxes in web forms

Caroline Jarrett 25 June 2022 21 March 2010
Don’t put hints inside text boxes in web forms

When you are making a digital form, is it OK to put a hint inside a text box? The short version of my advice: don’t do it! Hint text is rarely effective as a way of helping users, but insteadContinue reading… Don’t put hints inside text boxes in web forms

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