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Category: Forms

“Easy Read” and writing for people with learning disabilities

Caroline Jarrett 23 March 2020 2 April 2005
“Easy Read” and writing for people with learning disabilities

For a long while now, I’ve been worrying about how to design forms for people with learning disabilities. It’s not been a pressing problem because frankly, a lot of the forms that I work with don’t even work for peopleContinue reading… “Easy Read” and writing for people with learning disabilities

Hooray, I’m Doing the Forms!

Caroline Jarrett 12 December 2019 12 December 2004
Hooray, I’m Doing the Forms!

Here’s a little secret that I’d like to share with you: most people just aren’t all that thrilled by forms. They don’t like filling them in, they don’t like thinking about them, and they certainly don’t like the idea ofContinue reading… Hooray, I’m Doing the Forms!

Making a better web form

Jane Matthews 12 December 2019 25 November 2004
Making a better web form

Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested –  layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form

Five factors for choosing forms software

Jane Matthews 12 December 2019 10 October 2004
Five factors for choosing forms software

At any time there are dozens of forms products on the market so how do you choose the right option for physically creating your form?  In this paper for the Business Forms Management Association Symposium, I explore five areas you need toContinue reading… Five factors for choosing forms software

The piece of HTML created just for me: Reset

Caroline Jarrett 12 December 2019 29 September 2004
The piece of HTML created just for me: Reset

HTML 2.0 appeared in 1995. At that time, I was working in usability of forms – and I still am. But I didn’t have email or an internet connection. So I think it was remarkably nice of the authors to includeContinue reading… The piece of HTML created just for me: Reset

How not to get a job in usability

Jane Matthews 12 December 2019 31 July 2004
How not to get a job in usability

Way back in 1982, a powerful television series called Boys from the Blackstuff added a new catchphrase to the British vocabulary: “gizza job”. A key character, Yosser Hughes, had a torrid time trying to find a job in Liverpool duringContinue reading… How not to get a job in usability

It’s time to make a bigger pond

Jane Matthews 12 December 2019 28 February 2004
It’s time to make a bigger pond

“Very short sessions on usability testing could be bad for the profession”. It was another of those discussions that I have from time to time, where I know that we’re not going to reach an agreement but I’m trying toContinue reading… It’s time to make a bigger pond

“We’ll never get this past legal”

Jane Matthews 12 December 2019 29 July 2003
“We’ll never get this past legal”

The other day I was trying to persuade someone to kill off a paragraph of the purest, most incomprehensible gobbledegook. Although she agreed that there was no merit in the paragraph, she rejected my suggestion with that depressing but commonContinue reading… “We’ll never get this past legal”

The value of ‘other’: other countries, other choices

Jane Matthews 12 December 2019 12 May 2003
The value of ‘other’: other countries, other choices

Yesterday I was scrolling down yet another list of countries – must have been over 150 of them. There’s always a slight frisson to the game for me: will I find United Kingdom? Or perhaps I’ll be offered England, ScotlandContinue reading… The value of ‘other’: other countries, other choices

Making web forms easy to fill in

Jane Matthews 24 August 2023 22 March 2003
Making web forms easy to fill in

Introduction and definitions What is a form? BFMA has its own definition, but for this tutorial I am going to propose one that looks at a form from the point of view of the person who fills it in –Continue reading… Making web forms easy to fill in

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