A concerned designer wrote to me: ‘Our forms are laid out in a single vertical column. A new project manager is pushing to get the forms for a new product to ‘look different from other products’ by requesting a twoContinue reading… Two-column forms are best avoided
Category: Forms
Rules for labelling buttons
It was one of those really conscientious discussions that seemed to have no end. First UI designer: ‘Right. Now here we have a tabbed dialogue box. When you press ‘Cancel’, it should remove all the changes the user has doneContinue reading… Rules for labelling buttons
Registration Forms – what to do if you can’t avoid them
The sad thing about registration forms is that users hate them. Stick a form in front of them and they leave your site, they lie, or if they are really web-savvy they use a privacy protection service such as Bugmenot.Continue reading… Registration Forms – what to do if you can’t avoid them
Matters of life and death: an investigation of “living wills” and other advance directives
Looking for a living will Earlier this year, we learned of the bitter legal battles over Terri Schiavo. The case centered on the different interpretations of her wishes by her husband and parents. Like Terri, I have no “living will.”Continue reading… Matters of life and death: an investigation of “living wills” and other advance directives
Sentence or title case for labels
For those few of us who are deeply interested in forms, there’s nothing so fascinating as a subtle detail. Like, for example, the question that appeared in my email in-box earlier this month. The question Martin McGuire wrote to meContinue reading… Sentence or title case for labels
Persona-led heuristic inspection is here
Last week, a sell-out crowd made their way to Oyster Partners to hear Ginny Redish talk about her recent work at a meeting of the UK chapter of the Usability Professionals’ Association. Ginny’s talk ranged widely across content and theContinue reading… Persona-led heuristic inspection is here
Long forms: scroll or tab?
As some of you will know, I’m pretty much a diehard forms obsessive and there’s nothing I like more than a question about forms – especially if I have some experience or data to support my answer. So I thoughtContinue reading… Long forms: scroll or tab?
“Easy Read” and writing for people with learning disabilities
For a long while now, I’ve been worrying about how to design forms for people with learning disabilities. It’s not been a pressing problem because frankly, a lot of the forms that I work with don’t even work for peopleContinue reading… “Easy Read” and writing for people with learning disabilities
Hooray, I’m Doing the Forms!
Here’s a little secret that I’d like to share with you: most people just aren’t all that thrilled by forms. They don’t like filling them in, they don’t like thinking about them, and they certainly don’t like the idea ofContinue reading… Hooray, I’m Doing the Forms!
Making a better web form
Which usability changes make the biggest difference? Invited by LoanBright to review their forms, we were surprised by some of the results. Among the changes we tested – layout, wording of questions, addition of extra pages – the only one to make a significant differenceContinue reading… Making a better web form