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Tag: usability

Blink, scroll, flicker: three ways to ruin your website (and possibly make it illegal)

Jane Matthews 16 February 2021 31 March 2004
Blink, scroll, flicker: three ways to ruin your website (and possibly make it illegal)

A client’s web team were looking sadly at the ‘scrolling news’ feature they were forced to carry on many pages. “We hate it, we want to get rid of it, but we need evidence”. So I’ve done a bit ofContinue reading… Blink, scroll, flicker: three ways to ruin your website (and possibly make it illegal)

It’s time to make a bigger pond

Jane Matthews 12 December 2019 28 February 2004
It’s time to make a bigger pond

“Very short sessions on usability testing could be bad for the profession”. It was another of those discussions that I have from time to time, where I know that we’re not going to reach an agreement but I’m trying toContinue reading… It’s time to make a bigger pond

Flash is 99% good (for the right audience)

Jane Matthews 12 December 2019 30 November 2003
Flash is 99% good (for the right audience)

A few years ago, Jakob Nielsen got a lot of attention with his “Flash: 99% bad” alertbox.  At the time, I thought that it was a bit extreme. Why not allow ad agencies, graphic designers and movie sites to indulgeContinue reading… Flash is 99% good (for the right audience)

“We’ll never get this past legal”

Jane Matthews 12 December 2019 29 July 2003
“We’ll never get this past legal”

The other day I was trying to persuade someone to kill off a paragraph of the purest, most incomprehensible gobbledegook. Although she agreed that there was no merit in the paragraph, she rejected my suggestion with that depressing but commonContinue reading… “We’ll never get this past legal”

Fuzzy recommendations – being definite without being dogmatic

Jane Matthews 24 March 2020 7 May 2003
Fuzzy recommendations – being definite without being dogmatic

The other day I was in a project feedback meeting. I caught myself using the phrase ‘non-negotiable recommendations’. Now obviously a recommendation is something for consideration and is therefore intrinsically negotiable. So why did everyone nod in agreement at theContinue reading… Fuzzy recommendations – being definite without being dogmatic

Market research or usability evaluation?

Caroline Jarrett 24 August 2023 15 July 2000
Market research or usability evaluation?

I am a usability consultant and I believe, and find in practice, that usability evaluation is the best way to find out whether a document works for its users. However, I have frequently been in a position where my clientsContinue reading… Market research or usability evaluation?

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