Each year more and more business, leisure and personal transactions move online. Yet the handwritten signature continues to have an almost mystical power in the minds of lawyers, organisations – and many of us who are asked to sign forms. This article challengesContinue reading… To sign or not to sign? Signatures and signing ceremonies
Tag: forms
Basic best practices for buttons
Buttons on websites? Nothing special: just an ordinary everyday element of interaction design. Despite this, it’s rather too easy to find buttons that don’t conform to some basic best practices. Here are my basic best practices for buttons: Make buttons look likeContinue reading… Basic best practices for buttons
Design tips for complex forms, Malta 2012
It was a privilege to be invited to present at Malta’s first usability conference. On one of the coldest, wettest nights that Malta had ever known, an impressively large number of keen people made their way to the lecture hallContinue reading… Design tips for complex forms, Malta 2012
Design tips for complex forms, J Boye 2011
I was invited to the 2011 J.Boye conference in Aarhus Denmark to deliver a presentation on designing complex forms. People experience forms at three levels – appearance, conversation and relationship – and complexity affects each of them. Using examples from the UK and Danish governmentsContinue reading… Design tips for complex forms, J Boye 2011
Who enjoys filling out an application for a driving licence?
Here’s a presentation from the archives, dating back to work Robert Hempsall and I did for the DVLA (the UK’s Driver and Vehicle Licensing Agency). At that point the majority of applications for driving licences were still made on paper, but online applicationsContinue reading… Who enjoys filling out an application for a driving licence?
Top five books about forms design – 2010
Added note in 2025: It’s still possible to find all these books. I’ve updated the links to them and put a bit of context into them. It’s December, and we’re coming up to the gift-giving season. In case you wantContinue reading… Top five books about forms design – 2010
Usability – and what usability means for a form
Thanks to KANA Europe for inviting me to join their customer conference. This was the presentation I gave, on usability and forms. Usability and forms, KANA Europe customer summit from Caroline Jarrett #forms #formsthatwork #usability
UXLX: Label placement in forms – and other time-consuming controversies
Here’s a look at current research into where to place labels – the text that stands for a question – if you want your forms to be usable. This presentation to the 2010 User Experience Conference in Lisbon also examines someContinue reading… UXLX: Label placement in forms – and other time-consuming controversies
Avoid putting a reset button on your web forms
RESET buttons have been around for many years HTML 2.0 appeared in 1995. At that time, I was working in usability of forms – and I still am. But I didn’t have email or an internet connection. So I thinkContinue reading… Avoid putting a reset button on your web forms
Label placement in forms – and other time-consuming controversies
A presentation on label placement in forms for the Technical Communication Summit in Seattle, April 2010. Amongst the time-consuming controversies we look at are left and right alignment, labels above and below fields, how to handle required fields, colons, andContinue reading… Label placement in forms – and other time-consuming controversies